bakunin, all very good points.
Still thinking single user mode if they can't get control of the console would be beneficial at least from a troubleshooting standpoint. Would let them see adapters, if any...See below:


Something else that concerned me from the boot log was this line:

Code:

The Service Request Number is B7006970: I/O subsystem (hub, bridge, bus) Unrecovered Error, general

I looked that up and that's coming out to be a PCI host bridge failure message. Likely the system doesn't see its adapters at all. I might be off, and my IBMer isn't available to confirm for me. Depending on whats causing the failure message, you may need a system backplane or I/O backplane replacement. Which would explain why your direct attached console isn't working.


There's other PCI I/O adapters that can cause that error, however I feel such efforts might be beyond the scope of this forum, and you'd best be off finding a 3rd party support or be willing to shell out some insane dollar amount to IBM for service.