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# 1  
Old 09-19-2001
Question corrupt or lost data

Thank you livin Free for all your help. We removed a lot of spool files and report files. Which should have freed up some space.
But now I think a major problem we have is we have lost or corrupt files which are preventing us from coming up correctly. Can we load or can you copy us a directory structure we are now missing. /usr/acd/data

Also what command on our system would we use to read our tape drive to possibly load the directory.


Our system is V68 release R3V6.2 version 990318 M68030.

Also if we get another mis is there a back door password to get into the system or when they load the operating system the administrator gets the password and then your tech support knows the same password and how would they know if you changed your password. and when you change do you not need to know the original password.
# 2  
Old 09-21-2001
Well, a lot of what you are missing is likely to be specific to your machine. Also, I don't know exactly what physical machine you've got - the best I can do is guess:
VENDOR : Motorola
MODELS : Delta 3000/Delta 4000

I don't know anything specific about Delta's, but as best I can figure out, this is connected (or was connected) to a call center controller?

I think your best bet is to try to restore from tape, like you suggested. Use the `tar` command. Depending on what the device name your tape drive has, it would follow this format:
tar -t | grep "usr/acd/data"
You may need to specify the tape device:
tar tf /dev/rmt0 | grep "usr/acd/data"

And for "backdoor" passwords, I assume you mean for the root account. I have no idea what you're asking, but I don't know about that system, so more than likely I couldn't answer it.

Hope this helps...
 

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