Solaris

I am running Solaris 10 on a v440 server

The user rebooted the computer and now when they open the application manager everything is missing.
Desktop_Tools Desktop_Controls ectra...

I checked the symbolic links and everything appears to be there. i even tried to cp -r /usr/dt/appconfig/appmanager/C/Desktop_Tools to //var/dt/appconfig/appmanager/login-hostname-display

nothing works, I do not want to delete and recreate the user account I would like to find out why this happened. Any ideas on how I can re-link those items back into application maanger?

I even deleted that user name in the /var directory and rebooted and logged back in and it does not recreate it. Did the environment variable get messed up

I found out that the /var/dt/appconfig/appmanager/login-hostname-display the permissions are incorrect. it is setting the permission to something other that root:root

we have a user name guest so it is guest:guest and the display is guest-xxx-0
on a working machine it is root:root root-xxx-0

why is this getting set in correctly

I figured out how to fix it /usr/dt/bin dtappgather -r

but now I have another server doing this. Any reason as to why?