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Full Discussion: Printing problem
Operating Systems HP-UX Printing problem Post 302177201 by jim mcnamara on Thursday 20th of March 2008 09:53:41 AM
Old 03-20-2008
Based on what you are saying this is a user issue.

Are you printing a banner or separator page? Are any of those reports one page or less so that a person separating them could put 2-3 reports in one pile thinking it is just one report? Most reports are only looked at when there is a problem, or maybe at month end. Hoever users WILL complain if they don't get the report.

Here's why - if the queue is not stalled, and the job is in the log, it printed. Period.
You have a user perception or behavior problem not a printer queue problem. Where the physical report went is not your problem syadmin-wise.
 

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lpq(1)							      General Commands Manual							    lpq(1)

Name
       lpq - spool queue examination program

Syntax
       lpq [ options ] [ job #...  ] [ user...	]

Description
       The  command  examines  the  spooling  area used by for printing files on the printer, and reports the status of jobs.  The command invoked
       without any arguments reports on any jobs currently in the default queue.

       When jobs are being printed, reports the queue as being ``active''.  For each job submitted, reports the user's name, current rank  in  the
       queue,  the names of files comprising the job, the job identifier and the total size in bytes.  The job identifier is a number which may be
       supplied to to remove a specific job.

       Job ordering is determined by the FIFO (First In, First Out) algorithm used to scan the spooling  directory.   When  the  queue	is  empty,
       reports that there are ``no entries''.

       File  names  may  be unavailable for some jobs, for example, if the command is used without specifying a file name, or if is used in a pipe
       line.  If file names are unavailable, the file name reported by is ``standard input''.

Arguments
       job #...    Causes to report on only the job number(s) specified.

       user...	   Causes to report on only the jobs for the specified user(s).

Options
       +n   Scan and display the spool queue until the queue is empty.	The queue is scanned every n seconds, if  no  argument	is  specified  the
	    queue is scanned every 30 seconds.

       -l   Display the status of each job on more than one line if necessary.	If this option is not used, the status of each job is displayed on
	    one line.

       -Pprinter
	    Report the status of the spool queue for the printer specified.  If this option is not used, the spool  queue  displayed  is  the  one
	    defined by the PRINTER environment variable.  If a queue is not defined by the PRINTER environment variable, the spool queue displayed
	    is for the printer named ``lp'' in the file.

Restrictions
       The displayed status of the spool queue may not always be the current status.  This is because jobs may be completed after  the	queue  has
       been examined, but before the status has been displayed.

Error Messages
       Two of the most common error messages from are:

       Warning: no daemon present (R)
       A daemon is not available for the specified printer.  Refer to the command to find out how to restart the printer daemon.

       unknown printer (R)
       The printer specified as an argument to the -P option, doesn't have an entry in the file.

Files
       For manipulating the screen for repeated display

       To determine printer characteristics

       The spooling directory, as determined from printcap

       Control files specifying jobs

       The lock file to obtain the currently active job

See Also
       lpr(1), lprm(1), lpc(8), lpd(8)

																	    lpq(1)
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