Server Help!

Thread Tools Search this Thread
Top Forums UNIX for Dummies Questions & Answers Server Help!
# 1  
Old 12-04-2007
Server Help!

Please help! The question:

At work, I do not have the knowledge to do the following:

1. Connect to the our Webserver
2. Work with the mail server to make changes to passwords, create/delete accounts, troubleshoot email problems.
3. Work with the ftp server to set up webspace, usernames/passwords.
4. Work with the DNS server to create those emails, do anything with Domain names.
5. Get usage and infomation to bill customers.

The company is a small Internet provider in my town. The server is located in a room downtown with lots of machines making lots of noises. The new guy who maintains it, I believe, puts off requests from this small time part of the company because of its smallness, and requests never get done. Thus I have clients yelling at me and finding other providers because their request never happen. Ex) changing a password. Besides the server guy, the only other person on the team is myself, but it is really only me since there is no server support!

What I want is to be everything and get requests done in mins rather than weeks.

So my question is, what do I have to ask the server guy in order to start my learning journey? All I have to go on is that UNIX is used to communicate. But what else do I need to learn? If I learnt Unix, would I also have to learn more about the specific type of web server, email server, ect... or is it all pretty much the same? I'm a web designer, not so much a server guy...

Should I learn by making my own small webserver? Hope I'm not troubling anyone here with a common question! I really want to learn something new and useful.

# 2  
Old 12-04-2007
Starting to learn the stuff that needs to be done as requested by your clients would take a lot of time. I suggest that you find someone who's already familiar with such tasks, you will save time and nerves.
# 3  
Old 12-04-2007
Changing a password is relatively straightforward. But knowing CPR does not make you a surgeon. Obviously being a doctor is much more involved than being a sys admin (apologies to any MDs reading this), so what I'm trying to say is: this is much more complicated than it looks.

Change the password? Is that a login password, or an email password? Is this a shared-hosting system? How many domains? What brand of Unix are you using? What version? I've been doing this a long time, and even I would need to look up half that stuff you wanted. Everyone here would be happy to help you by answering specific questions, but this is a very broad topic.

Usually, a server is planned based on need and then implemented based on operating procedure. The specifics should be documented when the server is configured. If there's no documented procedures for these common tasks (i.e. billing!?!!) then you're left to reverse-engineer the original setup. And that's a long and painful exercise.

If you can make a backup of the server and restore it on another machine (network-isolated from the internet and the actual server, so as to not interfere) then you can pound away on the clone to your hearts content without risking downtime to the production system. That would be a good first step.

After that, though, you're looking at reading an awful lot of "Dummies" books.
Login or Register to Ask a Question

Previous Thread | Next Thread

9 More Discussions You Might Find Interesting

1. UNIX for Dummies Questions & Answers

Transfer file from server B to server C and running the script on server A

I have 3 servers A, B, C and server B is having some files in /u01/soa/ directory, these files i want to copy to server C, and i want to run the script from server A. Script(Server A) --> Files at Server B (Source server) --> Copy the files to Server C(Target Server). We dont have RSA key... (4 Replies)
Discussion started by: kiran_j
4 Replies

2. Shell Programming and Scripting

Shell script to copy a file from one server to anther server and execute the binary

Hi , Is there any script to copy a files (weblogic bianary + silent.xml ) from one server (linux) to another servers and then execute the copy file. We want to copy a file on multiple servers and run the installation. Thanks (1 Reply)
Discussion started by: Nawrajesh
1 Replies

3. Shell Programming and Scripting

Connect to server-1 from server-2 and get a file from server-1

I need to connect to a ftp server-1 from linux server-2 and copy/get a file from server-1 which follows a name pattern of FILENAME* (located on the root directory) and copy on a directory on server-2. Later, I have to use this file for ETL loading... For this I tried using as below /usr/bin/ftp... (8 Replies)
Discussion started by: dhruuv369
8 Replies

4. Shell Programming and Scripting

KSH fetching files from server A onto server B and putting on server C

Dear Friends, Sorry for this basic request. But I just started learning Ksh recently and still I am a newbie in this field. Q: I have files on one server and the date format is which has year (yyyy) month (mm) and date (dd). I have these files on server A. The task... (8 Replies)
Discussion started by: BrownBob
8 Replies

5. UNIX for Dummies Questions & Answers

Access of Microsoft Team Foundation Server (TFS) repository from Unix Server

Hello, Some of our application team uses Microsoft Team Foundation server (TFS) reposity tool for their .NET projects , I would like to access it form Unix/Linux machine. Please let me know how can access the TFS from unix. Thanks (0 Replies)
Discussion started by: posix
0 Replies

6. Programming

Problem with Perl script after moving from a Windows/Apache Server to a UNIX server.

I have a Perl script that worked fine before moving it to It was on a Windows/Apache server. Just host is using UNIX. Other Perl scripts on other sites that were also moved work fine so I know Perl is functioning. The script is called and is located in my cgi-bin. When I... (9 Replies)
Discussion started by: BigBobbyB
9 Replies

7. Windows & DOS: Issues & Discussions

Office server => laptop =>client server ...a lengthy and laborious ftp procedure

Hi All, I need your expertise in finding a way to solve my problem.Please excuse if this is not the right forum to ask this question and guide me to the correct forum,if possible. I am a DBA and on a daily basis i have to ftp huge dump files from my company server to my laptop and then... (3 Replies)
Discussion started by: kunwar
3 Replies

8. Red Hat

when users ftp to server the timezone reflected is UTC but the server is set to TZ in localtime

Guys, Need your help coz my server runs in local time GMT +8, but when client use ftp and login, the resulting timestamp seen in each file is in UTC format. We need to set that the time should be the same as GMT +8 when in ftp session. I am using RHEL 5.3. root@]# ll total 1740... (2 Replies)
Discussion started by: shtobias
2 Replies

9. Shell Programming and Scripting

preserving the timestamp of a file when copied from remote server to local server using ftp

Hi, I need to copy few files from remote server to local server. I write a shell script to connect to the remote server using ftp and go to that path. Now i need to copy those files in the remote directory to my local server with the timestamp of all those files shouldnt be changed. ... (5 Replies)
Discussion started by: arunkumarmc
5 Replies
Login or Register to Ask a Question