Support Incident Tracker 3.41 (Default branch)


 
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Old 12-17-2008
Support Incident Tracker 3.41 (Default branch)

Image Support Incident Tracker (or SiT!) is a Web-based application for tracking technical support calls or emails. It can manage contacts, sites, technical support contracts, and support incidents in one place. You can send and receive email directly from SiT!, attaching files and recording every communication in the incident log. SiT! is aware of Service Level Agreements, and incidents are flagged if they stray outside of them. License: GNU General Public License (GPL) Changes:
This releases fixes several issues that were discovered in the previous release, including a bug that prevented reopening of incidents, a serious problem with editing email templates and a bug that prevented users changing their password from their profile page. In addition, a large number of smaller problems have been fixed. Image

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tracker-writeback(1)						   User Commands					      tracker-writeback(1)

NAME
tracker-writeback - Used to write metadata set in Tracker back to physical files. SYNOPSIS
tracker-writeback [OPTION...] DESCRIPTION
tracker-writeback is not supposed to be run by the user since it is started by its .desktop file when the user logs in. It can also be started manually of course for debugging purposes. You can not run more than one instance of this at the same time. tracker-writeback writes metadata from the Tracker database back into files only. Currently support is limited to XMP metadata (which cov- ers PNG, JPEG, TIFF, MP4 and 3GPP formats), play lists (which covers MPEGURL, SCPLS and IRIVER formats) and taglib supported mime types (which covers MP3, MP4, OGG, WAV, FLAC and some Windows media formats). Data is only written back if write-back is enabled in the tracker-miner-fs configuration. OPTIONS
-?, --help Show summary of options. -V, --version Returns the version of this binary. -v, --verbosity={0|1|2|3} Sets the logging level, 0=errors, 1=minimal, 2=detailed, 3=debug. -d, --disable-shutdown Disable shutting down after 30 seconds of inactivity. SEE ALSO
tracker-store(1), tracker-miner-fs(1). tracker-extract(1). GNU
July 2011 tracker-writeback(1)