PHD Help Desk 1.40a Beta (Default branch)


 
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Special Forums News, Links, Events and Announcements Software Releases - RSS News PHD Help Desk 1.40a Beta (Default branch)
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Old 07-10-2008
PHD Help Desk 1.40a Beta (Default branch)

Image PHD Help Desk is software conceived for the registry and follow-up of help desks incidents. Registry of incidents allows classification in two levels (type and subtype), the state of the incident, a description, ticket assignment and priority, historical registry, and an audit. Information can be reported in consultation format, to give reports or export the information for later processing in a database or spreadsheet. License: GNU General Public License (GPL) Changes:
The administration screens for areas, users, attributes, sectors, and operators administrator options were improved, adding filters and splitting the data for best management. An operator configuration option was added for receiving an email alert when a user loads a support request. Parameters can be administrated directly from the software. It is possible to configure default values for the ticket attributes.Image

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FeelWindowBox(1x)					   AfterStep X11 window manager 					 FeelWindowBox(1x)

NAME
FeelWindowBox - defines placement policy for certain type of windows, based on desk, window attributes, window size, etc. Useful for xin- erama configurations, where windows should not be placed in between screens. CONFIGURATION OPTIONS
Area WxH+X+Y This defines the confining region of a WindowBox. Desk desk Limits the effects of this WindowBox to the specified desk. FirstTry SmartPlacement|RandomPlacement|Tile strategy to use while placing window. The FirstTry strategy will attempt to place window in empty space only. See Also: Window Placement types for further details. MaxHeight height places restrains on what size window could be placed in this area. MaxLayer max_layer Limits effects of the WindowBox to windows with layer value that falls in range. MaxWidth width Places restrains on what size window could be placed in this area. MinHeight height places restrains on what size window could be placed in this area. MinLayer min_layer limits the effects of the WindowBox to windows with layer value that falls in range. MinWidth width places restrains on what size window could be placed in this area. ReverseOrder This will reverse order in which Cascade and Tile strategies are applied, making it Right-to-left, bottom-to-top. ReverseOrderHorizontal FIXME: add proper description here. ReverseOrderVertical FIXME: add proper description here. ThenTry RandomPlacement|Cascade|Manual backup strategy to use when there is no suitable empty space. See Also: Window Placement types for further details. VerticalPriority Cascading and Tiling will be done in Vertical direction first. Virtual Defines that area is in virtual coordinates. WindowBox "windowbox_name" Starts a WindowBox definition. ~WindowBox ends it. XSpacing FIXME: add proper description here. YSpacing FIXME: add proper description here. This is a whole new thing to allow better window placement policy : WindowBox "some_name" Area WxH+X+Y Virtual MinWidth width MinHeight height MaxWidth width MaxHeight height FirstTry SmartPlacement|RandomPlacement|Tile ThenTry RandomPlacement|Cascade|Manual VerticalPriority ReverseOrder Desk desk MinLayer min_layer MaxLayer max_layer ~WindowBox Note that old SmartPlacement/RandomPlacement has been coopted to be used for Default windowbox. 3rd Berkeley Distribution AfterStep v.2.2.11 FeelWindowBox(1x)