Hi ebh,
If you can tell me what compiler suite you are
using, I can be more specific however, the
following link is for GDB...
http://sources.redhat.com/gdb/onlinedocs/gdb_toc.html
...It would be best to actually debug it on the
customer machine if possible but I understand
that that is not always doable. You will also
need the actual executable that they are running
as well unless you can build what they have.
I assume that your development
environment is at least the same (i.e. same
type of UNIX on same type of hardware - RISC, etc)
Assuming this was built for a production
environment, I would expect that it was not
compiled with symbol tables (i.e. "-g" option).
It may help to build them a new version with
this option on and install it on their system
and duplicate the core dump then use the new
core with the new executable. The information
you get will be much more "readable" and will
"map" to your source code much more easily.