VPN performance problem


 
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Homework and Emergencies Emergency UNIX and Linux Support VPN performance problem
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Old 11-30-2009
Quote:
Originally Posted by Corona688
I don't live in the US either, so, that's weird. But maybe Canada's close enough for them.
I worked in anti-fraud for a while.

The issue (or one issue) is "how" customer service deals with their customers who are flagged from fraud by some "rule".

Because I am in Asia, the rule was IF "US Credit Card" AND "Signup IP == Asian Country" then flag.

Slice has the exact same rule, which I understand and appreciate.

The difference was in how the two companies responded. Slice resolved it within a matter of minutes. Linode would not even respond to my emails after hours. I set up an entire Slicehost operation from signup to serving, in half the time it took to get a call from Linode to apologize.

It is very important for companies who "flag from fraud" whatever their rule-base says, it to be prepared to followup with the customer very fast and very professional and helpful. Slice was excellent in that regard.
 
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RESOLVCONF.CONF(5)					      System Manager's Manual						RESOLVCONF.CONF(5)

NAME
resolvconf.conf -- resolvconf configuration file DESCRIPTION
resolvconf.conf is the configuration file for resolvconf(8). The resolvconf.conf file is a shell script that is sourced by resolvconf(8), meaning that resolvconf.conf must contain valid shell commands. Listed below are the standard resolvconf.conf variables that may be set. After updating this file, you may wish to run resolvconf -u to apply the new configuration. RESOLVCONF OPTIONS
interface_order These interfaces will always be processed first. If unset, defaults to the following:- lo lo[0-9]* dynamic_order These interfaces will be processed next, unless they have a metric. If unset, defaults to the following:- tap[0-9]* tun[0-9]* vpn vpn[0-9]* ppp[0-9]* ippp[0-9]* search_domains Prepend search domains to the dynamically generated list. search_domains_append Append search domains to the dynamically generated list. name_servers Prepend name servers to the dynamically generated list. You should set this to 127.0.0.1 if you use a local name server other than libc. name_servers_append Append name servers to the dynamically generated list. private_interfaces These interfaces name servers will only be queried for the domains listed in their resolv.conf. Useful for VPN domains. This is equivalent to the resolvconf -p option. state_dir Override the default state directory of /var/run/resolvconf. This should not be changed once resolvconf is in use unless the old directory is copied to the new one. LIBC OPTIONS
The following variables affect resolv.conf(5) directly:- resolv_conf Defaults to /etc/resolv.conf if not set. resolv_conf_options A list of libc resolver options, as specified in resolv.conf(5). resolv_conf_passthrough When set to YES the latest resolv.conf is written to resolv_conf without any alteration. resolv_conf_sortlist A libc resolver sortlist, as specified in resolv.conf(5). SUBSCRIBER OPTIONS
openresolv ships with subscribers for the name servers dnsmasq(8), named(8), pdnsd(8) and unbound(8). Each subscriber can create configura- tion files which should be included in in the subscribers main configuration file. dnsmasq_conf This file tells dnsmasq which nameservers to use for specific domains. dnsmasq_resolv This file tells dnsmasq which nameservers to use for global lookups. Example resolvconf.conf for dnsmasq: nameservers=127.0.0.1 dnsmasq_conf=/etc/dnsmasq-conf.conf dnsmasq_resolv=/etc/dnsmasq-resolv.conf Example dnsmasq.conf: listen-address=127.0.0.1 conf-file=/etc/dnsmasq-conf.conf resolv-file=/etc/dnsmasq-resolv.conf named_options Include this file in the named options block. This file tells named which nameservers to use for global lookups. named_zones Include this file in the named global scope, after the options block. This file tells named which nameservers to use for specific domains. Example resolvconf.conf for named: nameservers=127.0.0.1 named_options=/etc/named-options.conf named_zones=/etc/named-zones.conf Example named.conf: options { listen-on { 127.0.0.1; }; include /etc/named-options.conf; }; include /etc/named-zones.conf; pdnsd_conf This is the main pdnsd configuration file which we modify to add our forward domains to. If this variable is not set then we rely on the pdnsd configuration file setup to read pdnsd_resolv as documented below. pdnsd_resolv This file tells pdnsd about global nameservers. If this variable is not set then it's written to pdnsd_conf. Example resolvconf.conf for pdnsd: nameservers=127.0.0.1 pdnsd_conf=/etc/pdnsd.conf # pdnsd_resolv=/etc/pdnsd-resolv.conf Example pdnsd.conf: global { server_ip = 127.0.0.1; status_ctl = on; } server { # A server definition is required, even if emtpy. label="empty"; proxy_only=on; # file="/etc/pdnsd-resolv.conf"; } unbound_conf This file tells unbound about specific and global nameservers. Example resolvconf.conf for unbound: nameservers=127.0.0.1 unbound_conf=/etc/unbound-resolvconf.conf Example unbound.conf: include: /etc/unbound-resolvconf.conf SEE ALSO
resolv.conf(5) and resolvconf(8). AUTHORS
Roy Marples <roy@marples.name> BUGS
Please report them to http://roy.marples.name/projects/openresolv BSD
August 11, 2011 BSD