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SUMA does not download

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Operating Systems AIX SUMA does not download
# 1  
Old 02-22-2010
SUMA does not download
Hi,
whenever i try to download SP's/TL's using SUMA on my blade aix 5.3 p6 server, i get this error message each time.

Code:
0500-013 Failed to retrieve list from fix server.


Do i need to change SUMA settings? 
currently it is configured as:

 Screen output verbosity                            [Info/Warnings/Errors]  +
  Logfile output verbosity                           [Verbose]                    +
  Notification email verbosity                       [Info/Warnings/Errors]  +
  Remove superseded filesets on Clean?                yes                    +
  Remove duplicate base levels on Clean?              yes                    +
  Remove conflicting updates on Clean?                yes                    +
  Fixserver protocol                                          http                    +
  Download protocol                                           ftp                    +
  Maximum log file size (MB)                                 [1]                    #
  Download timeout (seconds)                           [180]                    #

  ur help wud be sooo appreciated guys

Last edited by zaxxon; 02-23-2010 at 06:25 AM.. Reason: use code tags please
# 2  
Old 02-23-2010
Make sure you can reach that update server. We do not use SUMA but I asume this is done via internet connection so maybe check firewall/filter settings etc.
# 3  
Old 02-23-2010
thanks agan zaxxon
i will discuss that with the n/w admin then.. so i suppose common practice is to download the packs or TL's from fixcentral onto my workstation and ftp them to the server. yet agan,Thank you soo much for your prompt response zaxxon. Smilie
# 4  
Old 02-23-2010
Np at all. An alternative might be maintaining a NIM server that has SPOTs with updates available. But this might be a bit more work than just downloading via SUMA.
# 5  
Old 02-23-2010
small environment
mine is a very small environment. 4 blade servers.. 2 for production and 2 for tests. would u still recommend NIM server setup? Smilie
# 6  
Old 02-23-2010
Only if you have spare time and interesst Smilie
# 7  
Old 02-25-2010
Your suma problem is related to the following two URLS:
www14.software.ibm.com - to get the Fix List and
www7b.software.ibm.com - to get the actual fixes.

Some network admins want both the URL and IP addresses related to it in their firewall, and the SUMA IP addresses were changed last year. You may also wish to switch the download method to http rather than ftp as Network admins are less opposed to that as a protocol (for security reasons)

Always be wary of staging fixes through a Windows PC as the case sensitivity (or lack thereof) will cause some filesets to go missing. SUMA is now Best Practice for patch and TL management, especially when used together with NIM.
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