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Operating Systems AIX errpt message
# 1  
Old 08-03-2009
errpt message

Hello

I have this message from errpt command

Code:
IDENTIFIER TIMESTAMP  T C RESOURCE_NAME  DESCRIPTION
BFE4C025   0803155809 P H sysplanar0     UNDETERMINED ERROR
BFE4C025   0802155509 P H sysplanar0     UNDETERMINED ERROR
BFE4C025   0801155209 P H sysplanar0     UNDETERMINED ERROR
BFE4C025   0731154909 P H sysplanar0     UNDETERMINED ERROR
BFE4C025   0730154509 P H sysplanar0     UNDETERMINED ERROR
BFE4C025   0729154209 P H sysplanar0     UNDETERMINED ERROR
BFE4C025   0728153909 P H sysplanar0     UNDETERMINED ERROR
BFE4C025   0727153509 P H sysplanar0     UNDETERMINED ERROR
BFE4C025   0726153209 P H sysplanar0     UNDETERMINED ERROR

I updated the firmware level from an old one to this one SF240_320

My question is I need to worry about this message.


Thanks for your comments

Last edited by zaxxon; 08-04-2009 at 10:28 AM.. Reason: Use code tags, thanks.
# 2  
Old 08-03-2009
- look in errpt -a
- try diag command

if nothing detected clear errpt and wait. But If it's production lpar and this kind of error will repeat I will call support.
# 3  
Old 08-03-2009
Hi,
please post at least one whole errormessage - this can mean nothing bot it can point you as well to a real hardware problem on your frame. Do other lpars on the same frame show similar errors ?
Kind regards
zxmaus
# 4  
Old 08-04-2009
errpt message

Thanks for your reply

I send a whole errpt message

This box has another partitions and all of them has the same error

LABEL: SCAN_ERROR_CHRP
IDENTIFIER: BFE4C025

Date/Time: Mon Aug 3 15:58:46 CDT 2009
Sequence Number: 859
Machine Id: 0009D3A0D600
Node Id: des
Class: H
Type: PERM
Resource Name: sysplanar0
Resource Class: planar
Resource Type: sysplanar_rspc
Location:

Description
UNDETERMINED ERROR

Failure Causes
UNDETERMINED

Recommended Actions
RUN SYSTEM DIAGNOSTICS.

Detail Data
PROBLEM DATA
0644 00E0 0000 05DC 8E00 8E00 0000 0000 0000 0000 4942 4D00 5048 0030 0100 DD00
2009 0803 2050 1346 2009 0803 2050 1387 4500 010A 0000 0000 0000 0000 0000 0000
5048 A52F 5048 A52F 5548 0018 0100 DD00 2303 2000 0000 E500 0000 A800 0000 0000
5053 00B0 0101 DD00 0201 0009 0000 00A8 0300 00F0 28D9 0110 C139 20FF 4100 00FF
0081 1931 0000 0001 00A0 008A 5901 3115 4231 3233 4535 3030 2020 2020 2020 2020
2020 2020 2020 2020 2020 2020 2020 2020 C000 0018 5C2C 4D1C 5537 3837 422E 3030
312E 444E 5737 3938 342D 5031 2D43 392D 4337 0000 4944 1C1D 3132 5238 3233 3900
3331 3244 5948 3131 4D55 3542 5432 4356 4D52 2003 0000 0000 0000 004D 0081 028C
0000 004D 5901 3114 0000 004D 5901 3115 5544 0094 0204 4400 0000 024D 2F6F 7074
2F66 6970 732F 6269 6E2F 6365 6373 6572 7665 7200 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 6669 7073 3234 302F 6230 3431 3361 5F30
3731 352E 3234 3000 0000 0000 0000 0000 0000 0001 0000 0002 5000 0B09 0000 0002
0000 0009 4D54 001C 0100 4400 3931 3333 2D35 3541 3130 4233 4230 4700 0000 0000
5544 0058 0000 6700 FED0 000A 6F6E 2020 0000 0000 EF77 F658 0000 0002 5000 0B09
0000 0009 3037 2F32 362F 3230 3039 2030 343A 3231 3A33 3800 0000 0000 0000 0000
3037 2F32 362F 3230 3039 2030 343A 3231 3A33 3800 0000 0000 5544 003C 00CE 6700
CECE 4757 0081 028C 0000 0003 0000 0005 0000 00E6 0000 0000 0000 0001 0000 D003
0000 0000 0000 0020 0000 0023 0000 0000 0081 1931 5544 003C 00CE 6700 CECE 4757
0081 028C 0000 0003 0000 0005 0000 00E6 0000 0000 0000 0001 0000 D003 0054 3243
0000 0020 0000 0023 0000 0000 0081 1931 5544 00A8 0133 DD00 4D53 2020 4455 4D50
0000 0002 0000 0003 0081 14B2 534D 4120 4455 4D50 0081 1931 0000 0000 0000 0000
0000 A800 5046 4135 0000 0000 A800 2000 0034 0000 434D 5020 4441 5441 0000 0000
9101 0100 0303 0000 0000 0000 4341 4C4C 4F55 5453 0000 0002 5901 3114 0305 0000
5901 3115 0305 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 5544 02AC 0201 DD00
4350 5452 0000 0005 F000 8119 3100 1A00 F280 0114 8301 0000 0004 3D00 000E 7109
0040 1C30 0306 03EE 05CB 2500 1605 CB02 F605 CC86 09CC 54C6 09CC 2605 CC7E 05C2
0000 00BF 0800 0000 0000 8005 0220 0000 B323 C360 2401 56B2 23C3 4024 01B1 23C3
25C0 0035 00B4 29C4 2281 B023 C300 2581 40E3 23C3 9B8F FF00 00E4 9623 C3FF FF37
C0E8 23C4 2401 EB81 23C3 BFC3 3F00 00EC 23C3 553F 4081 B923 C1CF 3303 D82F C868
D032 C404 81D1 23C3 0176 7110 0000 D923 C3DD EE52 002A 00BA 32C4 1737 C0BB 32C4
FF0A FC00 00BC 32C4 4C24 00B8 D032 C42E 01BD 23C3 03A2 0200 2100 A05C C504 0000
A15C C508 9A00 00F9 64C0 2053 0030 00F4 64C0 2E00 8116 3137 020F FF04 0240 122B
40FF 1108 19A5 5D04 00F2 085C C581 4EC0 0808 F240 2EFF 22C0 8034 0008 0CEF EFBF
00F0 AA24 0111 75C8 1278 C821 32C4 22AA 03C0 2232 C42B 37C0 2481 C825 AA84 C827
81C8 2884 C831 32C4 C008 0700 0032 32C4 CFDF 0020 0034 32C4 C1C7 0000 35AA 96C8
3793 C838 96C8 8123 C381 0402 1C00 0082 23C2 7EFB C058 814D 8009 2492 4948 4801
8B00 00D2 0855 49AC 8000 4B4A AB00 00D4 080F 48FF 03C0 103C 95C0 D508 5F90 3A40
FF90 3A81 D708 008B C2B5 413A 81D8 08FC EFB8 85E1 0808 013C 105D 04E2 08FF 78FE
7A42 2400 3584 4EC0 0000 5573 083A 8133 032C 8400 FF7A 4029 84EB CB42 2F84 CB42
B5C9 C8B7 C9C8 5C85 FBCB 8144 8233 C124 0053 855F 7A40 5685 EAE0 815F 84CB 42BE
C9C8 C1C9 C8C2 AAC9 C8C4 C9C8 C5C9 C8C6 32C4 12AA 2400 C7DE C8C8 DEC8 C9F6 C8CA
AADB C8CB D8C8 CCED C8CD D2C8 CE80 CFC7 8119 3103 00F2 80A4 03C7 AE03 CB01 0603
CB02 46A4 F7CC 56F7 CC76 73EF CA00 26A7 FBCC EEF7 CB02 0EF3 C23E C0DE C724 020E
DECB 0336 EACB 0146 CBE6 CCFB CC03 4EFB CC6E EFCC 00C0 B2E7 CAD6 C2C2 DECA 0316
CDCC 4EA9 BDCC 7EB9 CC2E B1CB 002E D2CC 9FF3 CC00 1EA9 CCA5 C343 4341 C3FC C800
FF00 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

Diagnostic Analysis
Diagnostic Log sequence number: 451
Resource tested: sysplanar0
Resource Description: System Planar
Location:
SRC: B123E500
Description: Memory subsystem including external cache Predictive
Error, general. Refer to the system service
documentation for more information.
Additional Words: 2-030000F0 3-28D90110 4-C13920FF 5-410000FF
6-00811931 7-00000001 8-00A0008A 9-59013115
Possible FRUs:
Priority: M FRU: 12R8239 S/N: YH11MU5BT2CV CCIN: 312D
Location: U787B.001.DNW7984-P1-C9-C7


Thanks in advance
# 5  
Old 08-04-2009
Hi,

I thought so. According to what you have posted its most likely a failing memory module on your frame. I have seen that many times on my frames. Open a hardware call with IBM and have them replace the memory module and you'll be fine again.

Kind regards
zxmaus
# 6  
Old 08-06-2009
errpt message

Thanks for your comments zxmaus

Greetings
# 7  
Old 08-17-2009
Resource: sysplanar0; Undetermined Error

Place a Hardware Call with IBM Support; There might be a problem with the power supply (suspecting)

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