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Full Discussion: Initial RT Configuration
Top Forums UNIX for Advanced & Expert Users Initial RT Configuration Post 76088 by chrs0302 on Friday 24th of June 2005 10:47:25 AM
Old 06-24-2005
Initial RT Configuration

We are trying to set up a ticket request application on a Solaris 9 (SPARC) server.
http://wiki.bestpractical.com/index....isInstallGuide

Apache has been configured and MySQL 4.1.12 was installed.
http://www.sun.com/bigadmin/features...q_track_1.html

Now the issue is with Initial RT configuration. When we try to initialize the RT's database it is returning the following error.

http://www.sun.com/bigadmin/features...q_track_2.html

# make initialize-database
/usr/local/bin/perl //usr/local/rt3/sbin/rt-setup-database --action init --dba root --prompt-for-dba-password
In order to create or update your RT database,this script needs to connect to your mysql instance on localhost as root.
Please specify that user's database password below. If the user has no database
password, just press return.

Password:
Now creating a database for RT.
Creating mysql database rt3.
Now populating database schema.
Creating database schema.
Problem with statement:

CREATE TABLE Attachments (
id INTEGER NOT NULL AUTO_INCREMENT,
TransactionId integer NOT NULL ,
Parent integer NOT NULL DEFAULT 0 ,
MessageId varchar(160) NULL ,
Subject varchar(255) NULL ,
Filename varchar(255) NULL ,
ContentType varchar(80) NULL ,
ContentEncoding varchar(80) NULL ,
Content LONGTEXT NULL ,
Headers LONGTEXT NULL ,
Creator integer NOT NULL DEFAULT 0 ,
Created DATETIME NULL ,
PRIMARY KEY (id)
) TYPE=InnoDB
Table 'Attachments' already exists at //usr/local/rt3/sbin/rt-setup-database line 205.
make: *** [initialize-database] Error 255
#

MySQL password is not yet set and will be set after this step.
What is this "Error 255". Few postings are there on the net and we could not find the right solution. Your help is apprecaited.

Thanks in advance
 

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DBILogger(3pm)						User Contributed Perl Documentation					    DBILogger(3pm)

NAME
Apache::DBILogger - Tracks what's being transferred in a DBI database SYNOPSIS
# Place this in your Apache's httpd.conf file PerlLogHandler Apache::DBILogger PerlSetVar DBILogger_data_source DBI:mysql:httpdlog PerlSetVar DBILogger_username httpduser PerlSetVar DBILogger_password secret PerlSetvar DBILogger_table requests Create a database with a table named requests like this: CREATE TABLE requests ( server varchar(127) DEFAULT '' NOT NULL, bytes mediumint(9) DEFAULT '0' NOT NULL, user varchar(15) DEFAULT '' NOT NULL, filename varchar(200) DEFAULT '' NOT NULL, remotehost varchar(150) DEFAULT '' NOT NULL, remoteip varchar(15) DEFAULT '' NOT NULL, status smallint(6) DEFAULT '0' NOT NULL, timeserved datetime DEFAULT '0000-00-00 00:00:00' NOT NULL, contenttype varchar(50) DEFAULT '' NOT NULL, urlpath varchar(200) DEFAULT '' NOT NULL, referer varchar(250) DEFAULT '' NOT NULL, useragent varchar(250) DEFAULT '' NOT NULL, usertrack varchar(100) DEFAULT '' NOT NULL, KEY server_idx (server), KEY timeserved_idx (timeserved) ); Please note that for some databases (notably, PostgreSQL) you will need to double-quote the user column name (that is, to specify it as ""user" varchar(15)") in order for the database not to mistake it with a keyword. Its recommended that you include use Apache::DBI; use DBI; use Apache::DBILogger; in your startup.pl script. Please read the Apache::DBI documentation for further information. DESCRIPTION
This module tracks what's being transfered by the Apache web server in a SQL database (everything with a DBI/DBD driver). This allows one to get statistics (of almost everything) without having to parse the log files (like the Apache::Traffic module, just in a "real" database, and with a lot more logged information). Apache::DBILogger will track the cookie from 'mod_usertrack' if it's there. After installation, follow the instructions in the synopsis and restart the server. The statistics are then available in the database. See the section VIEWING STATISTICS for more details. PREREQUISITES
You need to have compiled mod_perl with the LogHandler hook in order to use this module. Additionally, the following modules are required: o DBI o Date::Format INSTALLATION
To install this module, move into the directory where this file is located and type the following: perl Makefile.PL make make test make install This will install the module into the Perl library directory. Once installed, you will need to modify your web server's configuration file so it knows to use Apache::DBILogger during the logging phase. VIEWING STATISTICS
Please see the bin/ directory in the distribution for a statistics script. Some funny examples on what you can do might include: hit count and total bytes transfered from the virtual server www.company.com select count(id),sum(bytes) from requests where server="www.company.com" hit count and total bytes from all servers, ordered by number of hits select server,count(id) as hits,sum(bytes) from requests group by server order by hits desc count of hits from macintosh users select count(id) from requests where useragent like "%Mac%" hits and total bytes in the last 30 days select count(id),sum(bytes) from requests where server="www.company.com" and TO_DAYS(NOW()) - TO_DAYS(timeserved) <= 30 This is pretty unoptimal. It would be faster to calculate the dates in perl and write them in the sql query using f.x. Date::Format. hits and total bytes from www.company.com on mondays. select count(id),sum(bytes) from requests where server="www.company.com" and dayofweek(timeserved) = 2 It's often pretty interesting to view the referer info too. See your sql server documentation of more examples. I'm a happy mySQL user, so I would continue on http://www.tcx.se/Manual_chapter/manual_toc.html LOCKING ISSUES
MySQL 'read locks' the table when you do a select. On a big table (like a large httpdlog) this might take a while, where your httpds can't insert new logentries, which will make them 'hang' until the select is done. One way to work around this is to create another table (f.x. requests_insert) and get the httpd's to insert to this table. Then run a script from crontab once in a while which does something like this: LOCK TABLES requests WRITE, requests_insert WRITE insert into requests select * from requests_insert delete from requests_insert UNLOCK TABLES You can use the moverows.pl script from the bin/ directory. Please note that this won't work if you have any unique id field! You'll get duplicates and your new rows won't be inserted, just deleted. Be careful. TRAPS
I've experienced problems with 'Packets too large' when using Apache::DBI, mysql and DBD::mysql 2.00 (from the Msql-mysql 1.18x packages). The DBD::mysql module from Msql-mysql 1.19_17 seems to work fine with Apache::DBI. You might get problems with Apache 1.2.x. (Not supporting post_connection?) MOD_PERL 2 SUPPORT The official version of this module, as Ask Bjoern Hansen last modified it, lacks support for the API changes introduced with Apache 2.x and the corresponding mod_perl 2.x - Of course, this is quite understandable as this module was last updated in 1998 ;-) But anyway, the module does its job still quite fine, and users still require its functionality. For any help requests regarding this module on Apache 2 systems, contact Gunnar Wolf <gwolf@debian.org> directly. If your system is based on Debian GNU/Linux, you can use the regular Debian bugtracking facilities, as the multi-API patch was introduced specifically for Debian. SUPPORT
This module is supported via the mod_perl mailinglist (modperl@apache.org, subscribe by sending a mail to modperl-request@apache.org). I would like to know which databases this module have been tested on, so please mail me if you try it. The latest version can be found on your local CPAN mirror or at "ftp://ftp.netcetera.dk/pub/perl/" AUTHOR
Copyright (C) 1998, Ask Bjoern Hansen <ask@netcetera.dk>. All rights reserved. This module is free software; you may redistribute it and/or modify it under the same terms as Perl itself. SEE ALSO
perl(1), mod_perl(3) perl v5.12.3 2011-06-16 DBILogger(3pm)
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