05-31-2005
Root account disabled and unable to access console
Hi, hope someone could help me here:
Our root account was disabled on our production server this morning and usually we would login at the console to re-enable the account. However we are unable to get a login prompt at the console. The console displays the 8 options along the bottom and a cursor but no login prompt. We are able to login via telnet sessions but not as root.
I have tried holding down the 'd' key while switching the console on and the "Remote Mode" option has a '*' next to it. There is a console getty process running but I am unable to kill this as it is owned as root:
root 2796 1 0 May 25 console 0:00 /usr/sbin/getty console console
Can anyone advise how this can be resolved? Ideally we would like to get the console issue resolved first as we will need root access to shut down the applications running on the machine prior to any rebooting.
We are running HP-UX 11.00 on an L2000.
Thanks.
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SHADOW(5) File Formats Manual SHADOW(5)
NAME
shadow - encrypted password file
DESCRIPTION
shadow contains the encrypted password information for user's accounts and optional the password aging information. Included is
Login name
Encrypted password
Days since Jan 1, 1970 that password was last changed
Days before password may be changed
Days after which password must be changed
Days before password is to expire that user is warned
Days after password expires that account is disabled
Days since Jan 1, 1970 that account is disabled
A reserved field
The password field must be filled. The encryped password consists of 13 to 24 characters from the 64 characters alphabet a thru z, A thru
Z, 0 thru 9, . and /. Optionally it can start with a "$" character. This means the encrypted password was generated using another (not DES)
algorithm. For example if it starts with "$1$" it means the MD5-based algorithm was used.
Refer to crypt(3) for details on how this string is interpreted.
The date of the last password change is given as the number of days since Jan 1, 1970. The password may not be changed again until the
proper number of days have passed, and must be changed after the maximum number of days. If the minimum number of days required is greater
than the maximum number of day allowed, this password may not be changed by the user.
An account is considered to be inactive and is disabled if the password is not changed within the specified number of days after the pass-
word expires. An account will also be disabled on the specified day regardless of other password expiration information.
This information supercedes any password or password age information present in /etc/passwd.
This file must not be readable by regular users if password security is to be maintained.
FILES
/etc/passwd - user account information
/etc/shadow - encrypted user passwords
SEE ALSO
chage(1), login(1), passwd(1), su(1), passwd(5), pwconv(8), pwunconv(8), sulogin(8)
AUTHOR
Julianne Frances Haugh (jockgrrl@ix.netcom.com)
SHADOW(5)