Do you trust your users to follow your instructions? Post: 302940916

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The Lounge War Stories Do you trust your users to follow your instructions? Post 302940916 by edfair on Friday 10th of April 2015 12:25:37 AM

04-10-2015

Registered User

Do you trust your users to follow your instructions?

This happened a long time ago and some of the details may not be exact. Customer had obsolete hardware running an obsolete SCO OS and some type of database program with data scattered around the system. There were 2-1g SCSI drives, both split in half, with the 3 filesystems automatically loading on boot.

The non boot hard drive upchucked and went out to data recovery while I replaced the hard drive, partioned it, and created the filesystems awaiting Monday morning and left with instructions to not attempt a restore of the data if it came in.

When I got there on Monday the data had been restored. You can imagine that their data was totally corrupted. Some parts were good, some parts were bad, and they had no understanding of how it happened. Restoring to a system without the attached filesystem dropped the stuff to the assumed proper place on the root drive but only those files that would fit. And as the drive filled up less and less would fit.

The person who did the restore told me that the owner of the company had told him to restore it in spite of my instructions not to.

It ended up in the court system, my side to get reimbursed for some time and parts, his counter suit for $40,000 for the work to recover his data, later reduced to $25,000 so it would stay in small claims court. The second judge to hear it suggested that we kiss and make up since it was going to cost both of us more to proceed than we would win.

I understood what had happened, had insisted on backups that would have allowed full recovery, but wasn't interested in dealing with them any more.

edfair

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LEARN ABOUT REDHAT

ammt

AMMT(8) 						      System Manager's Manual							   AMMT(8)

NAME

       ammt - Amanda version of mt

SYNOPSIS

       ammt [ -d ] [ -f|-t device ] command [ count ]

DESCRIPTION

       Ammt  provides just enough of the standard mt command for the needs of Amanda.  This is handy when doing a full restore and the standard mt
       program has not yet been found.

       Ammt also provides access to the Amanda output drivers that support various tape simulations.

       See the amanda(8) man page for more details about Amanda.  See the OUTPUT DRIVERS section of amanda(8) for more information on  the  Amanda
       output drivers.

OPTIONS

       -d     Turn on debugging output.

       -f device
	      Access tape device device.  If not specified, the TAPE environment variable is used.

       -t device
	      Same as -f.

       command count
	      Which command to issue, and an optional count of operations.

COMMANDS

       Each command may be abbreviated to whatever length makes it unique.

       eof|weof count
	      Write count (default: 1) end of file marks (tapemarks).

       fsf count
	      Skip forward count (default: 1) files.

       bsf count
	      Skip backward count (default: 1) files.

       asf count
	      Position to file number count (default: 0) where zero is beginning of tape.  This is the same as a rewind followed by a fsf count.

       rewind Rewind to beginning of tape.

       offline|rewoffl
	      Rewind to beginning of tape and unload the tape from the drive.

       status Report  status information about the drive.  Which data reported, and what it means, depends on the underlying operating system, and
	      may include:

	      ONLINE Indicates the drive is online and ready.

	      OFFLINE
		     Indicates the drive is offline or not ready.

	      BOT    Indicates the drive is at beginning of tape.

	      EOT    Indicates the drive is at end of tape.

	      PROTECTED
		     Indicates the tape is write protected.

	      ds     Device status.

	      er     Error register.

	      fileno Current tape file number.

	      blkno  Current tape block number file.

	      NOTE: many systems only report good data when a tape is in the drive and ready.

AUTHOR

       Marc Mengel <mengel@fnal.gov>
       John R. Jackson <jrj@purdue.edu>

SEE ALSO

       amanda(8)

																	   AMMT(8)