01-02-2012
i have never heard of a heat sink degrading but apparently it does happen (see
article on heat sink degradation) ... if the issue only started recently without any changes to the environment -- which judging from the servers you mentioned (v440 and v280 both of which are already out of life) that may have already been there for years -- it is very possible that heat sink degradation could be the cause of the overheating ...
hopefully your customer has sun/oracle support or has access to a cpu parts supplier ...
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GEM(4) BSD Kernel Interfaces Manual GEM(4)
NAME
gem -- ERI/GEM/GMAC Ethernet device driver
SYNOPSIS
gem* at pci? dev ? function ?
gem* at sbus? slot ? offset ?
Configuration of PHYs may also be necessary. See mii(4).
DESCRIPTION
The gem driver provides support for the GMac Ethernet hardware found mostly in the last Apple PowerBooks G3s and most G4-based Apple hard-
ware, as well as many Sun UltraSPARCs.
Cards supported by this driver include:
o Sun GEM gigabit ethernet (SX fibre variants)
o Sun ERI 10/100
o Apple GMAC
The GEM family supports hardware checksumming to assist in computing IPv4 TCP checksums. The gem driver supports this feature of the chip.
See ifconfig(8) for information on how to enable this feature.
SEE ALSO
bmtphy(4), ifmedia(4), intro(4), mii(4), ifconfig(8)
Sun Microsystems, GEM Gigabit Ethernet ASIC Specification, http://www.sun.com/processors/manuals/ge.pdf.
Sun Microsystems, Sbus GEM Specification, http://mediacast.sun.com/users/Barton808/media/gem_sbus-1.pdf.
HISTORY
The gem device driver appeared in NetBSD 1.6. Support for PCI SX fibre cards was added in NetBSD 5.0. Support for SBus SX fibre cards was
added in NetBSD 5.0.
AUTHORS
The gem driver was written by Eduardo Horvath <eeh@NetBSD.org>. SX fibre support was added by Julian Coleman <jdc@NetBSD.org>. The man page
was written by Thomas Klausner <wiz@NetBSD.org>.
BUGS
The hardware checksumming support does not support IPv4 UDP, although this was allowed prior to NetBSD 5.0. Also, the hardware IPv4 TCP
receive checksumming support has bugs, so this is disabled.
On the SX fibre variants of the hardware, the link will stay down if there is a duplex mismatch. Also, packet transmission may fail when in
half-duplex mode.
BSD
September 15, 2008 BSD