BUGFILER(8)						      System Manager's Manual						       BUGFILER(8)

NAME

       bugfiler - file bug reports in folders automatically

SYNOPSIS

       bugfiler [ mail directory ]

DESCRIPTION

       Bugfiler  is a program to automatically intercept bug reports, summarize them and store them in the appropriate sub directories of the mail
       directory specified on the command line or the (system dependent) default.  It is designed to be compatible with the Rand MH  mail  system.
       Bugfiler is normally invoked by the mail delivery program through aliases(5) with a line such as the following in /etc/aliases.

	    bugs:"|bugfiler /usr/bugs/mail"

       It reads the message from the standard input or the named file, checks the format and returns mail acknowledging receipt or a message indi-
       cating the proper format.  Valid reports are then summarized and filed in the appropriate folder; improperly formatted messages	are  filed
       in  a  folder named ``errors.''	Program maintainers can then log onto the system and check the summary file for bugs that pertain to them.
       Bug reports should be submitted in RFC822 format and aremust contain the following header lines to be properly indexed:

	    Date: <date the report is received>
	    From: <valid return address>
	    Subject: <short summary of the problem>
	    Index: <source directory>/<source file> <version> [Fix]

       In addition, the body of the message must contain a line which begins with ``Description:'' followed by zero or more lines  describing  the
       problem	in  detail  and  a line beginning with ``Repeat-By:'' followed by zero or more lines describing how to repeat the problem.  If the
       keyword `Fix' is specified in the `Index' line, then there must also be a line beginning with ``Fix:'' followed by a diff of  the  old  and
       new source files or a description of what was done to fix the problem.

       The  `Index'  line  is the key to the filing mechanism. The source directory name must match one of the folder names in the mail directory.
       The message is then filed in this folder and a line appended to the summary file in the following format:

	    <folder name>/<message number>     <Index info>
				     <Subject info>

       The bug report may also be redistributed according to the index.  If the file maildir/.redist exists, it is examined for a  line  beginning
       with the index name followed with a tab.  The remainder of this line contains a comma-separated list of mail addresses which should receive
       copies of bugs with this index.	The list may be continued onto multiple lines by ending each but the last with a backslash (`').

FILES

       /usr/sbin/sendmail	mail delivery program
       /usr/libexec/unixtomh	converts unix mail format to mh format
       maildir/.ack		the message sent in acknowledgement
       maildir/.format		the message sent when format errors are detected
       maildir/.redist		the redistribution list
       maildir/summary		the summary file
       maildir/Bf?????? 	temporary copy of the input message
       maildir/Rp?????? 	temporary file for the reply message.

SEE ALSO

       mh(1), newaliases(1), aliases(5)

BUGS

       Since mail can be forwarded in a number of different ways, bugfiler does not recognize forwarded mail and will reply/complain to  the  for-
       warder instead of the original sender unless there is a `Reply-To' field in the header.

       Duplicate messages should be discarded or recognized and put somewhere else.

4.2 Berkeley Distribution					 October 23, 1996						       BUGFILER(8)