HPL-2008-80
Adaptive Information Technology for Service Lifecycle Management - Rolia, Jerry; Belrose, Guillaume; Brand, Klaus; Edwards, Nigel; Gmach, Daniel; Graupner, Sven; Kirschnick, Johannes; Stephenson, Bryan; Vickers, Paul; Wilcock, Lawrence
Keyword(s): Software as a Service, Enterprise Computing, Information Technology Management.
Abstract: The shift from enterprise computing to service-oriented and cloud computing is happening very rapidly. As the demand for higher value services increases there will be a greater need for service customization, automation for the provisioning and management of services, and the ability to offer servic ...
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