email users isssue


 
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Old 11-03-2005
Question email users isssue

Hi,

my email server is set up in a different machine which runs lineox enterprise 3.0. It exports /var/spool/mail to the sun server running solaris 9 and hence, all workstations nd users can access their mail.

but the problem is some users cannot open their mail at all. the error "mailer cannot open" appears. But if as root, i open their mail box by opening it through /var/mail/ then they can open their mail box for some amount of time( not fixed, hours, days), but again after sometime, they cannot open the mailer unlike some users who can use it no problem. Currently, the ones who cannot use the mailer r receiveing their mail through pine.

How do i go about fixing the problems? What settings do i look for especially in lineox box and are there any commands to write.

please help

thanks
 
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rt-email-dashboards(8)					     Request Tracker Reference					    rt-email-dashboards(8)

NAME
rt-email-dashboards - Send email dashboards SYNOPSIS
rt-email-dashboards [options] DESCRIPTION
This tool will send users email based on how they have subscribed to dashboards. A dashboard is a set of saved searches, the subscription controls how often that dashboard is sent and how it's displayed. Each subscription has an hour, and possibly day of week or day of month. These are taken to be in the user's timezone if available, UTC otherwise. SETUP
You'll need to have cron run this script every hour. Here's an example crontab entry to do this. 0 * * * * /usr/bin/perl /opt/rt4/local/sbin/rt-email-dashboards This will run the script every hour on the hour. This may need some further tweaking to be run as the correct user. OPTIONS
This tool supports a few options. Most are for debugging. -h --help Display this documentation --dryrun Figure out which dashboards would be sent, but don't actually generate or email any of them --time SECONDS Instead of using the current time to figure out which dashboards should be sent, use SECONDS (usually since midnight Jan 1st, 1970, so 1192216018 would be Oct 12 19:06:58 GMT 2007). --epoch SECONDS Back-compat for --time SECONDS. --all Ignore subscription frequency when considering each dashboard (should only be used with --dryrun for testing and debugging) perl v5.14.2 2013-05-22 rt-email-dashboards(8)