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Unix/Informix and CTI

 
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Top Forums UNIX for Dummies Questions & Answers Unix/Informix and CTI
# 1  
Old 12-18-2000
Question
Can anyone please help me?
I need to find out if a Unix server running Solaris 2.4 and an Informix V5 Database is capable of CTI via a CSTA Link to a telephone system for screen popping, and what APIs for CTI are supported?
Any help or pointers in the right direction would be much appreciated.
Thanks,
Dave
# 2  
Old 12-21-2000
Please explain (in detail) what is CTI and CSTA and more about what you are doing, from a network perspective.
# 3  
Old 12-21-2000
CTI is "Computer Telephony Integration" and CSTA is "Computer Supported Telecommunication Applications".

Both refer to integrating a computer system with a phone system, such as in advanced voice-mail systems, call center applications, etc.

A good place for the original poster to start might be with <A HREF="http://www1.fatbrain.com/asp/bookinfo/bookinfo.asp?theisbn=157820013X&vm=">Unix Computer Telephony</A>.

<A HREF="http://www1.fatbrain.com/asp/bookinfo/bookinfo.asp?theisbn=157820013X&vm="><IMG SRC="http://images.fatbrain.com/15/782/001/157820013XM.gif" BORDER=1></A>

HTH
 
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