UNIX for Dummies Questions & Answers

Hi all,

I tried to google this issue but I wound up having more questions; so I'm posting here. =)

I have a client who connects to my unix server via sftp to pick up a file nightly. Usually, they have no issue doing this but today was different. Here's their log:


MA_OFAC_RECEIVE module: AMA_OFAC_RECEIVE
+---------------------------------------------------------------------------+

Current system time is 13-FEB-2009 02:56:50

+---------------------------------------------------------------------------+

Start AMA_OFAC_SCREENING.csv receive from ARI
Connecting to 167.XXX.XXX.XXX...
amaftp@167.XXX.XXX.XXX's password:
sftp> cd /u/ama/batch
sftp> get ofac_screening.csv /larry/data/appldata/in/ofac_screening.csv
Fetching /u/ama/batch/ofac_screening.csv to /larry/data/appldata/in/ofac_screeni
ng.csv
Couldn't get handle: Permission denied

sftp> bye



I want to say there's a permission issue but everything I've read may suggest that there may have also been a "duplicate file" issue.

I guess I'm trying to ask: Is this a permission issue on our side or the client's side. Again, the above error was furnished by our client.

Thanks in advance!
G

Every vendor/developer of every version of sftp is free to coin error messages.

Usually when the problem is on the remote side, you will see 'couldn't get remote handle'. I vote for a permissions problem on the customer's box. Assuming the user log is from a remote user to your box.