UNIX for Advanced & Expert Users

i get this funny message after inserting my enabler code and authorization code for my solstice backup device;
Create failed:'Cannot create new NSR schedule with Solstice Backup SingleServer'.
This happens whenever i want to create customized settings on my nwadmin interface.
Please what do i do?
This is quite urgent!!

What OS is this on? What version of Solstice Backup?

Found the following on www.legato.com (support - knowledge base - TechDialog

Put in your error - they came back with a list of things with this being the closest

Cannot create new nsr schedule with digital NetWorker single server

Their Recommendations:
The number preceeding each recommendation is a score that is assigned by TechDialog based upon the original search query used to parse the database for information. The higher the score the more likely the resultant document contains the information that will help you solve your problem. A score of 100 is the highest score assigned.

92 Upgrade to NetWorker version 5.5.1
39 NetWorker Installation Guide, Release 6.1, Compaq Tru64 UNIX
38 Uninstall and re-install

Number 92 had this:
Customer was running NetWorker 5.2 on Digital Unix 4.0.f - patch 04. He was unable to apply a new Enterprise license that he just purchased from our Customer Service.

The Customer running a NetWorker version 5.2 (single server license) that came with the Digital Operating System. This version of NetWorker will not allow an Enterprise License.

Solution
Ask the customer to upgrade to NetWorker version 5.5.1 atleast.

Additional Information
Do not forget to provide the required (ensrd) with the Enterprise License


If I remember correctly - SUN had the same thing going on - you would be able to backup from a single system - but you had to buy both the other software and license and install both before you could use it. Did you get new software with the enabler codes?

thehoghunter,

my OS is solaris 2.6 while my solstice is backup 5.5.
I purchased the license with my tape drive, a 4mm Sun Microsystems tape drive.

thehoghunter,

and another thing, no i didnt purchase new software with my license, i am using one i had before.
The license like i said before came with the hardware; tape drive.
What should i do?

Did you get new software (Solstice) to load? If yes, did you load it?

Or are you just attempting to load enabler codes on software that was already there?

yes i reinstalled (reloaded) the solstice backup 5.5 software on a new system entirely, and applied the new license. I was even able to configure my resources before entering the enabler code, but when i entered the enabler code, the configurations i made disappear, and i am not able to create new ones. Instead it brings up that 'singleserver' error message.

NO i did not buy new software. I loaded one i had before; "Solstice Backup 5.5.1 Servers, Clients and Storage Nodes"