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jobs stalled in remote print queue

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Old 08-03-2004
Question jobs stalled in remote print queue
I have a printer in another state that is setup as follows:

lj8100 printer connected to their printserver (a w2k box);
users connect to a unix app on our Sun server via Exceed (we are two states away via WAN);
users submit print jobs through an established print queue through the unix app to print to a specific printer (in this case, the lj8100 in their state;
job prints...no problem.

Here's the BUT:

They had a problem on their side with the w2k printserver, but reboot/reset the printserver. Any new jobs submitted get printed, BUT any jobs that were waiting in the print queue prior to the reboot/reset are stalled. Obviously, on our side the lpsched is running, I can do a "lpstat -o printername" and see the stalled jobs. I can send a test file to the printer from my unix workstation and the user tells me that it has printed.
Short of doing a lpshut/lpstart (this would stop the print services to hundreds of printers on this server), what can I do?

I've also tried "lp -i printer-job_# -d printername -H immediate" and "lp -i printer-job_# -d printername -H resume", but get the error message "Destination printername is unknown to the LP print service".

Am I missing anything?

Thanks in advance Smilie
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LEARN ABOUT X11R4

lpq

lpq(1)								    Apple Inc.								    lpq(1)

NAME

       lpq - show printer queue status

SYNOPSIS

       lpq [ -E ] [ -U username ] [ -h server[:port] ] [ -P destination[/instance] ] [ -a ] [ -l ] [ +interval ]

DESCRIPTION

       lpq  shows the current print queue status on the named printer. Jobs queued on the default destination will be shown if no printer or class
       is specified on the command-line.

       The +interval option allows you to continuously report the jobs in the queue until the queue is empty; the list of jobs is shown once every
       interval seconds.

OPTIONS

       lpq supports the following options:

       -E
	    Forces encryption when connecting to the server.

       -P destination[/instance]
	    Specifies an alternate printer or class name.

       -U username
	    Specifies an alternate username.

       -a
	    Reports jobs on all printers.

       -h server[:port]
	    Specifies an alternate server.

       -l
	    Requests a more verbose (long) reporting format.

SEE ALSO

       cancel(1), lp(1), lpr(1), lprm(1), lpstat(1),
       http://localhost:631/help

COPYRIGHT

       Copyright 2007-2011 by Apple Inc.

16 June 2008							       CUPS								    lpq(1)