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I can back this up. I've got years of experience watching Sun's X86 systems eat themselves. My DC will not allow any Sun X86 in the door without a full Sun service contract and proof that the customer(s) understand the hardware is substandard.
We are not alone.
EOL or not, I'll take a V240 over a X2200 any day.
The problem I'm having as Sun service, is that most of the customers who purchase Sun's X86 usually run Windows, and we're not very comfortable supporting Windows based platforms, which adds another level of reluctance.
I think Sun will do something about it, they're planning good training programs for support personnel so they can provide better service for the X86