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Not able to (re)set the Password

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Operating Systems Solaris Not able to (re)set the Password
# 1  
Old 11-17-2008
Not able to (re)set the Password
I have installed Solaris 10 x86 in VMware 5.5.I logged in as root user and trying to create new user and also reset the password for existing user, i am getting "Permission Denied Error". I checked the /etc/shadow file, looks fine permission is 400. Earlier i was able to do it but suddenly it happened. Could anybody please look into it ? Thanks
# 2  
Old 11-17-2008
Post /etc/nsswitch.conf
Try:
passwd -r files username
it should work even with a bad nsswitch.conf
# 3  
Old 11-18-2008
It worked....Thanks.
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