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e2900 hardware issue?

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Operating Systems Solaris e2900 hardware issue?
# 1  
Old 09-26-2011
e2900 hardware issue?
Hi,

I am fairly new to Solaris , i have an e2900 server which gives the following output on the console:

Code:
Fri Sep 23 08:20:57 noname.example.com lom: [ID 658854 local0.error] /N0/SB0 : F
ailed AR interconnect test. Status = 00060040
Fri Sep 23 08:21:00 noname.example.com lom: [ID 221660 local0.error] AR Intercon
nect test: System board SB0/ar0 connection to system board /N0/IB6 failed
Fri Sep 23 08:21:03 noname.example.com lom: [ID 443716 local0.error] SB0/ar0 Bit
in error L1_L1_CMDIN [6]
Fri Sep 23 08:21:03 noname.example.com lom: [ID 221660 local0.error] AR Intercon
nect test: System board SB0/ar0 connection to system board /N0/IB6 failed
Fri Sep 23 08:21:03 noname.example.com lom: [ID 634901 local0.error] SB0/ar0 Bit
in error L1_L1_CMDOUT [6]
Fri Sep 23 08:21:04 noname.example.com lom: [ID 955567 local0.error] DX Intercon
nect test: System board SB0/dx0 Dx-AR pause line connection to system board(s)
/N0/RP0 failed
Fri Sep 23 08:21:04 noname.example.com lom: [ID 728037 local0.error] SB0/dx0 Bit
in error Global_Oring_Out_B [6]
Fri Sep 23 08:21:04 noname.example.com lom: [ID 944370 local0.error] DX Intercon
nect test: System board SB0/dx0 Dx-AR pause line connection to system board(s)
/N0/IB6 failed
Fri Sep 23 08:21:04 noname.example.com lom: [ID 203749 local0.error] SB0/dx0 Bit
in error Global_Oring_Out_B [2]
Fri Sep 23 08:21:04 noname.example.com lom: [ID 815479 local0.error] /N0/IB6 : F
ailed AR interconnect test. Status = 3000007f
Fri Sep 23 08:21:04 noname.example.com lom: [ID 106121 local0.error] AR Intercon
nect test: System board IB6/ar0 address repeater connections to system board RP0
/ar0 failed
Fri Sep 23 08:21:04 noname.example.com lom: [ID 429614 local0.error] IB6/ar0 Bit
in error L2_ADDR [39]
Fri Sep 23 08:21:04 noname.example.com lom: [ID 167470 local0.error] IB6/ar0 Bit
in error L2_ADDR [37]
Fri Sep 23 08:21:04 noname.example.com lom: [ID 936379 local0.error] IB6/ar0 Bit
in error L2_ADDR [36]
Fri Sep 23 08:21:05 noname.example.com lom: [ID 805307 local0.error] IB6/ar0 Bit
in error L2_ADDR [35]
Fri Sep 23 08:21:05 noname.example.com lom: [ID 674235 local0.error] IB6/ar0 Bit
in error L2_ADDR [34]
Fri Sep 23 08:21:05 noname.example.com lom: [ID 106121 local0.error] AR Intercon
nect test: System board IB6/ar0 address repeater connections to system board RP0
/ar0 failed



Any ideas of what may be wrong? I suspect its the IO assembly board IB6 however another opinion would be very welcome.


Thanks in advance


Steve
# 2  
Old 09-26-2011
should/could be the ib or ib_ssc. you should open a call with oracle to investigate the problem...
This User Gave Thanks to DukeNuke2 For This Post:
steve_b72
# 3  
Old 09-26-2011
Problem is i do not have Oracle support! Oh well thanks for your help
# 4  
Old 09-26-2011
Hi steve_b72, if you have done configuration changes of firmware updates, perhaps you have a configuration problem, but I'm afraid that you have a machine with a hardware error.
This User Gave Thanks to hombreopaco For This Post:
steve_b72
# 5  
Old 09-26-2011
The errors shown below are all relating to either SB0 or IB6. What is your system configuration?

The system built-in diagnostics depends highly on the firmware version - the newer, the better. So what FW version are you running? What does the following commands display (Run on the LOM / system controller)
showfault
showcomponent -v sb0
showcomponent -v ib6
showfru
showplatform
showplatform -v
showboards -p boards -v
showboards -p io -v

Does your boards all have the same firmware on them?
showboards -p version -v


You can try the following:
power off the system
carefuly re-seat all the components. USE ANTI-STATIC PROTECTION.
power on again.
This User Gave Thanks to hartz For This Post:
steve_b72
# 6  
Old 09-26-2011
Hi,

Thanks everyone for your help. On removing IB_6 i found some seriously bent pins. I need a new IB_6 card and the base unit replaced , ouch thats gonna cost! Thanks again for your help.

Steve
# 7  
Old 09-26-2011
if this is just a test server or a non production box, i know its not exactly best practice but can you get something and straighten the pins out to make it work? Nothing to lose by trying.

Only guessing this is non production as you dont have support for it.
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