10 Best Practices for a Successful Customer Solution Engagement
This paper discusses 10 key areas that frequently are not handled correctly and lead to customer dissatisfaction during customer solution engagements, and it provides recommendations for successfully handling them.
reposting
How do I create a shell script called 'custinfo' to prompt a customer to enter and display back the following: name, age, address, phone number, product, price range.
Thanks (1 Reply)
Like many UNIX users, there is a small team that is connected to UNIX (under the same UNIX user) via putty from a Windows PC.
Is there a way, once under UNIX, to know the address of the originating computer or anything that can differentiate initial users ? (7 Replies)
Hi All,
I need the help to deploy or implement HP MC service guard 2 node cluster step by step procedure is any1 who can help me to send me the step by step procedure.
Thanks and Regards
Jahangir (12 Replies)
fruadm(1M) System Administration Commands fruadm(1M)NAME
fruadm - prints and updates customer data associated with FRUs
SYNOPSIS
/usr/platform/sun4u/sbin/fruadm
/usr/platform/sun4u/sbin/fruadm -l
/usr/platform/sun4u/sbin/fruadm [-r] path [text]
DESCRIPTION
fruadm prints or sets the customer data for Field-Replaceable Units (FRUs).
Without arguments, fruadm prints the paths of all FRU ID-capable FRUs (containers) in the system, along with the contents of the customer
data record, if present, for each such FRU; for FRUs without customer data, fruadm prints only the container's path.
Only a privileged user can create or update data in containers. The privileges required to perform these write operations are hardware
dependent. Typically, a default system configuration restricts write operations to the superuser or to the platform-administrator user.
OPTIONS
The following options are supported:
-l List the system's frutree paths.
-r Recursively display or update the data for all containers rooted at the argument path.
OPERANDS
The following operands are supported:
path A full or partial system frutree path for or under which to print or set the customer data. The first field of each
line of output of fruadm -l gives the valid full frutree paths for the system.
Paths can include shell meta-characters; such paths should be quoted appropriately for the user's shell. For par-
tial paths, the first matching full path is selected for display or update. Without the -r option, the path must be
that of a container; with the -r option, all containers (if any) under path will be selected.
text Up to 80 characters of text set as the customer data. If the text contains white space or shell metacharacters, it
should be quoted appropriately for the user's shell.
EXAMPLES
Example 1: Displaying All Customer Data
The following example prints all customer data available from FRUs on the system. For containers with no customer data, only the contain-
ers' paths will be listed.
example% fruadm
Example 2: Displaying Customer Data For a Single FRU
The following command prints the customer data, if present, for the specified FRU:
example% fruadm /frutree/chassis/system-board
Example 3: Displaying Customer Data For a Single FRU
The following command prints the customer data, if present, for the first mem-module found:
example% fruadm mem-module
Example 4: Setting Customer Data
The following example sets the customer data for a FRU:
example# fruadm system-board 'Asset Tag 123456'
Example 5: Setting Customer Data
The following command sets the customer data for all FRUs under chassis:
example# fruadm -r /frutree/chassis "Property of XYZ, Inc."
EXIT STATUS
The following exit values are returned:
0 Successful completion.
>0 An error occurred.
ATTRIBUTES
See attributes(5) for descriptions of the following attributes:
+-----------------------------+-----------------------------+
| ATTRIBUTE TYPE | ATTRIBUTE VALUE |
+-----------------------------+-----------------------------+
|Availability |SUNWfruip.u |
+-----------------------------+-----------------------------+
|Interface Stability |Unstable |
+-----------------------------+-----------------------------+
SEE ALSO prtfru(1M), attributes(5)SunOS 5.10 22 Feb 2002 fruadm(1M)