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Support Incident Tracker (or SiT!) is a Web-based application for tracking technical support calls or emails. It can manage contacts, sites, technical support contracts, and support incidents in one place. You can send and receive email directly from SiT!, attaching files and recording every communication in the incident log. SiT! is aware of Service Level Agreements, and incidents are flagged if they stray outside of them. License: GNU General Public License (GPL) Changes:
This release provides Danish and Portuguese language support and an updated Spanish translation, along with important new features such as billing, inventory, and POP/IMAP incoming mail support. Many minor and some not so minor bugs have been fixed.



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