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JumpBox for OTRS 1.1.0 (Default branch)

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Special Forums News, Links, Events and Announcements Software Releases - RSS News JumpBox for OTRS 1.1.0 (Default branch)
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Old 07-03-2008
JumpBox for OTRS 1.1.0 (Default branch)
Image JumpBox for OTRS is a virtual appliance for OTRS. OTRS is a ticket request system (also known as a trouble ticket system) with many features to manage customer telephone calls and email messages. The JumpBox for OTRS allows anyone to be up and running with this system on any OS in under a minute. The virtualized nature of a JumpBox makes it trivial to move across OSes and hosting environments. And with features like built-in automated backups, it's the easiest way to deploy and manage OTRS. License: Free To Use But Restricted Changes:
This JumpBox is now running on the production release of the v.1.1 platform and includes several enhancements. Most notably, this includes built-in automated backups to Amazon S3, integrated Web stats for the application, a GUI-based SSL cert configuration tool, a GUI-based method for configuring an email relay, and an update of the underlying OS to Ubuntu Base 8.04 LTS.Image

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shishi_tkts_get

shishi_tkts_get(3)						      shishi							shishi_tkts_get(3)

NAME

       shishi_tkts_get - API function

SYNOPSIS

       #include <shishi.h>

       Shishi_tkt * shishi_tkts_get(Shishi_tkts * tkts, Shishi_tkts_hint * hint);

ARGUMENTS

       Shishi_tkts * tkts
		   ticket set handle as allocated by shishi_tkts().

       Shishi_tkts_hint * hint
		   structure with characteristics of ticket to begot.

DESCRIPTION

       Get  a  ticket  matching  given characteristics.  This function first looks in the ticket set for the ticket, then tries to find a suitable
       TGT, possibly via an AS exchange, using shishi_tkts_get_tgt(), and then use that TGT in a TGS exchange to get the ticket.

       Currently this function do not implement cross realm logic.

RETURN VALUE

       Returns a ticket if found, or NULL if this function is unable to get the ticket.

REPORTING BUGS

       Report bugs to <bug-shishi@gnu.org>.

COPYRIGHT

       Copyright (C) 2002-2010 Simon Josefsson.
       Copying and distribution of this file, with or without modification, are permitted in any medium without  royalty  provided  the  copyright
       notice and this notice are preserved.

SEE ALSO

       The  full documentation for shishi is maintained as a Texinfo manual.  If the info and shishi programs are properly installed at your site,
       the command

	      info shishi

       should give you access to the complete manual.

shishi								       1.0.1							shishi_tkts_get(3)