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Support Incident Tracker 3.33 (Default branch)
03-31-2008
Support Incident Tracker (or SiT!) is a Web-basedapplication for tracking technical support callsor emails. It can manage contacts, sites,technical support contracts, and support incidentsin one place. You can send and receive emaildirectly from SiT!, attaching files and recordingevery communication in the incident log. SiT! isaware of Service Level Agreements, and incidentsare flagged if they stray outside of them.License: GNU General Public License (GPL)Changes:|
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update-rt-siteconfig-4(8) System Manager's Manual update-rt-siteconfig-4(8) NAME
update-rt-siteconfig-4 - update the Request Tracker configuration file SYNOPSIS
update-rt-siteconfig-4 DESCRIPTION
This program will generate the main Request Tracker configuration file, /etc/request-tracker4/RT_SiteConfig.pm, by concatenating configura- tion snippets in the directory /etc/request-tracker4/RT_SiteConfig.d/. The resulting file is managed with ucf, so that local modifications are not overwritten without permission from the user. The program ignores configuration snippets named *.dpkg-* and *.ucf-*, which are standard names for special files managed by dpkg and ucf. If the resulting file already exists, the program will not modify its owner or permission bits. If it does not exist yet, it will be cre- ated with permissions 0600. OPTIONS
No options are currently supported. FILES
/etc/request-tracker4/RT_SiteConfig.d/ - directory for configuration file snippets /etc/request-tracker4/RT_SiteConfig.pm - the actual configuration file BUGS
None known. SEE ALSO
ucf(1) , dpkg(1) AUTHOR
Niko Tyni <ntyni@iki.fi> This program is free software; you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation; either version 2 of the License, or (at your option) any later version. You may also redistribute it and/or modify it under the terms of the Perl Artistic License. update-rt-siteconfig-4(8)