AIX

We have tried other normal users first, without a joy we tried root as this is a super account.
We tried installing the audit software on an other PC again with the same probleme.
Tried with SSh and without, same error.

Ok, time to start some serious debugging:

Where could the error be?
a) your PC - we are simply not qualified to help you there, please refer to the PC part of the forum

b) the server you try to contact

b1) ssh communication is somehow not possible:

Try to log in to the host in question with ssh. Install some ssh (putty for example) on a pc and use it to connect to the server. If you get to a login prompt asking for user name and password everything is ok.

b2) communication is not possible because of wrong user credentials

I saw on your picture you can change the port and the means of communication. Uncheck ssh and change the port to 20 (which is telnet - you said you can reach the host via telnet) and try again. Does the error go away this way?

b3) root user is not allowed to log in

It is a common security measure to disallow the root user to log in from outside. (users have to log in with their personal account and then switch to root.) I see from your picture that you use the root user. Try to log in using putty (or any other securified terminal emulator) as root user with the same password you used in the screen. If you can log in this way you have proven that this is not the problem.

Ok, so far my ideas. I hope they help.

bakunin

As bakunin says but please forgive my colleagues mistake.

Uncheck ssh and change the port to 23 (which is telnet - 20 is for FTP)

D.

oops, you are right, dukessd - my bad, sorry. One shouldn't write posts before having had enough coffee to fire up the debugging engine.

bakunin