Shell Programming and Scripting

Hello everyone,

I'm practically new to scripting (first post here), so I'm having just a slight issue running the code snippet below correctly.

Here's the flow: An email is received such as this one:

Then copy its contents and run the script below:

Code:

read -p "Ticket ID:" ticketidvar

while read line ; do

     case "$line" in

	"Your name:"*)   uservar="${line#*: }" ;;
	"Email:"*)       emailvar="${line#*: }" ;;
	"Subject:"*)     subject="${line#*: }" ;;
	"Description:"*) description="${line#*: }" ;;

     esac
	
done < <( pbpaste )

echo ""
echo "Details:"
echo ""
echo "Name:" $uservar
echo "E-mail:" $emailvar
echo "Subject:" $subject
echo "Description:" $description
echo "Ticket ID:" $ticketidvar

What happens here is that I manually enter the ticket id (unrelated to this) and then the remaining fields are stored as variables.

The issue here is that the Description field is not being saved as a variable. It doesn't display anything at all.

All fields are stored as variables, except this one.

Can you guys help, please?
Thank you