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Need Help Writing Script To Email When Fax Queue Goes Down

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Top Forums Shell Programming and Scripting Need Help Writing Script To Email When Fax Queue Goes Down
# 1  
Old 06-01-2009
Need Help Writing Script To Email When Fax Queue Goes Down
I need a script that would email me when the fax queue goes down. How would I go about doing this? Our fax queue drops a few times a week and if I don't catch it fairly quickly it gets backed up really fast which makes the users a little unhappy...

I am new to Unix-AIX.

We are running Unix-AIX 6 running Activant Eclipse ERP
We also have an Exchange Email Server which is used to email orders from the Eclipse System on UNIX.

I would appreciate any help on this!!
# 2  
Old 06-01-2009
Presumably when the FAX queue has "gone down" it no longer send faxes?
How do you tell from within Unix that the FAX queue has "gone down"?
What do you then do to fix the fax queue because that could be automated also?
# 3  
Old 06-02-2009
Quote:
Originally Posted by TonyFullerMalv
Presumably when the FAX queue has "gone down" it no longer send faxes?
How do you tell from within Unix that the FAX queue has "gone down"?
What do you then do to fix the fax queue because that could be automated also?
Correct, faxes cease to be sent out when the queue goes down.
The state of the device "modem1" goes to "not running" I run vfxstat -a to see the status of the modems.
I run a command that was created before I started here called "fixfax" which restarts the vsi-fax service.

Could I do some sort of IF > THEN statement? I don't have much script writing experience at all.
Last edited by ITAdmin08; 06-02-2009 at 09:27 AM..
# 4  
Old 06-02-2009
Okat here goes:
Code:
#!/bin/sh
PATH=/usr/bin:/path/to/fax/commands
export PATH

FAXSTATUS=`vxfstat -a`
FAXTEST=`echo "${FAXSTATUS}" | grep "not running"`
if [ -n "${FAXTEST}" ]; then
  date > /tmp/mailfile
  echo "Fax not running." >> /tmp/mailfile
  echo "Status =" >> /tmp/mailfile
  echo ${FAXSTATUS} >> /tmp/mailfile
  fixfax
  sleep 3
  echo "Status after running fixfax =" >> /tmp/mailfile
  vxfstat -a >> /tmp/mailfile
  mailx -s "Fax has gone down" user@domain.com < /tmp/mailfile
fi

Replace /path/to/fax/commands with the path to vxfstat and fixfax.
Replace the email address with the one (or more with comma delimiters) that the message should go to.

Call this from cron at suitable regular intervals as the user that can get the status and run fixfax and it may be self healing as well as emailing that the fax queue went down.
# 5  
Old 06-03-2009
Quote:
Originally Posted by TonyFullerMalv
Okat here goes:
Code:
#!/bin/sh
PATH=/usr/bin:/path/to/fax/commands
export PATH

FAXSTATUS=`vxfstat -a`
FAXTEST=`echo "${FAXSTATUS}" | grep "not running"`
if [ -n "${FAXTEST}" ]; then
  date > /tmp/mailfile
  echo "Fax not running." >> /tmp/mailfile
  echo "Status =" >> /tmp/mailfile
  echo ${FAXSTATUS} >> /tmp/mailfile
  fixfax
  sleep 3
  echo "Status after running fixfax =" >> /tmp/mailfile
  vxfstat -a >> /tmp/mailfile
  mailx -s "Fax has gone down" user@domain.com < /tmp/mailfile
fi

Replace /path/to/fax/commands with the path to vxfstat and fixfax.
Replace the email address with the one (or more with comma delimiters) that the message should go to.

Call this from cron at suitable regular intervals as the user that can get the status and run fixfax and it may be self healing as well as emailing that the fax queue went down.

looks like this will work. only problem is when fixfax is run it requires you to hit the enter key, is there a way to do that? Could I just leave out fixfax? I really just need it to notify me.
# 6  
Old 06-03-2009
It will be a case of trying a few things, e.g.:
Code:
echo "" | fixfax

or

Code:
fixfax <<EEOOFF

EEOFF

Note the intentional blank line, which is the carriage return/enter character.

or:
Put the following into a file called fixfax.exp and call it from the original script instead of calling fixfax directly:
Code:
#!/usr/bin/expect
spawn /path/to/fixfax
expect "please press enter:"
send "\r"
expect eof

Confirm where expect is installed on your system and change the header accordingly.
Confirm what text fixfax spits out before wanting the enter key hit and the change the
expect "please press enter:" line accordinlgy.
Last edited by TonyFullerMalv; 06-03-2009 at 05:08 PM.. Reason: Formatting
# 7  
Old 06-03-2009
I'll try these out.
Thanks for your help! I was able to use this script for my print queues as well.

Again, I greatly appreciate this!
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