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Well, think of it like that: having found out what was NOT the culprit is a step forward, no? ;-)

First off, i suppose you also have checked that the device the disk is supposed to be attached to...

vbe is right, that could be many things - and then some. If it doesn't even show up in the lsdev i'd first think about the zoning to be wrong. That the system has already some NetApp disks...