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Thanks again for your responses.
Your suggestions worked brilliantly with some of my own customizations. I made it into a shell script and fed the transaction id from a separate file to this...

Many thanks rdcwayx for your reply.

The string "ticket number:" and the actual ticket number "1234567890" are on two different lines.

Regards,
mandhan

Hello all,

I have been struggling to get grep work to my requirements. Basically I have to filter out patterns spread across multiple lines over hundreds of .gz files in a folder. And the output...