SCO

Can you post the following:
Operating System release.
Output of 'lpstat -t'
Output of 'ls -l /usr/spool/lp/admins/lp/interfaces'

Can you check if there is email from the lp process for either root or the user.

# lpstat -t
usb1:
queuing is enabled
Printer Status: On line
scheduler is running
system default destination: usb1
device for usblp: /dev/usblp-001D2-1
device for hp4015: /dev/null
usb1 not accepting requests since Tue Jun 09 07:25:19 2009 -
new destination
usblp accepting requests since Tue Dec 30 12:37:38 2008
hp4015 accepting requests since Thu Jul 22 17:30:08 2010
printer usb1 is idle. enabled since Tue Jun 09 19:51:28 2009. available.
printer usblp is idle. enabled since Tue Dec 30 12:37:38 2008. available.
printer hp4015 is idle. enabled since Thu Jul 22 17:30:08 2010. available.
character set character_set_1
character set character_set_2

# ls -l /usr/spool/lp/admins/lp/interfaces
total 24
-rwxrwxr-x 1 lp lp 3070 Jun 8 2009 PS-713653
-rwxrwxr-x 1 lp lp 3079 Jul 22 17:30 hp4015
drwxrwxr-x 2 bin lp 96 Jul 22 17:30 model.orig
-rwxrwxr-x 1 lp lp 3453 Dec 30 2008 usblp
#

note : the printer is hp4015 (O.S is sco openserver 6.0)

Check the files within /usr/spool/lp/admin/lp/interfaces/model.orig for permission. They should be 0755 or 0644 (usable by other, is the important factor). If there is only one set it to 0755.
Running 'integrity -e' will list all system files that do not have the correct permissions/ownership. Re-run until all errors are fixed.
Run scoadmin->printers->Printer Manager->, mark hp4015,
Tab to Settings->Advanced->Users, and make sure that all users are allowed to use the printer.

ran fixmog
but equal

dear friend
Thanks for your interest and support
the problem was that he was sending, -o nobanner and I was not accepting
i remove this parameter and set it up with scoadmin banner = 0 and it was resolved
thank you very much