hi guys i'm new to php,,i'm asked to develop a simple online help desk (where the admin can view the problem an forward it to another one to handle it and so on) or get a ready sytem then modify alil on it but i dont know where to start ir to find any suggestion please?
Design wise, you have some kind of general queue and assignment queues. Now... these could be implemented as one big area of "problems" that are tagged as having been assigned or not.... lots of options.
There are probably a ton of simple php db based examples out there to get you started. If you don't like using a db, the logic at least will be there and you could translate it (might not be hard) into some kind of file based system.
Thinking of this as a filesystem (just an example):
One possible interpretation is that users inside of tickets means assignment. Tickets inside of users means following or possibly accepting if assigned.
Ticket.txt contains the ticket data, but the directory could have other elements, like a resolution, for example.
since your PHP skills are novice and rather then re-invent the wheel why not leverage a open source solution? your also going to probably use DBMS to hold the data. you could use a system like bugzilla. check out Comparison of issue-tracking systems - Wikipedia, the free encyclopedia. there are many reasonable options available.
Creating a Simple Linux Dashboard with Oracle Jet - Part 1 the Server Side PHP Code
Creating a simple Linux dashboard with Oracle Jet is easy and fun. It's simple to create a dashboard to monitor your Linux server using Oracle JET. The sky is the limit with indicators and gauges.
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Use and complete the template provided. The entire template must be completed. If you don't, your post may be deleted!
1. The problem statement, all variables and given/known data:
Write a shell script that accepts two arguments. The two arguments are the
name of 2 files.
• If the arguments... (3 Replies)
Hello everybody,
:wall:I am new to Linux and I want to create a simple script on Ubuntu that will allow to make database with a few perimeters.
create file and name it Database and complete it with any information
id firstname lastname phone
0
1
2
3
4
... (4 Replies)
Use and complete the template provided. The entire template must be completed. If you don't, your post may be deleted!
1. The problem statement, all variables and given/known data:
Here is what I am supposed to do, word for word from my assignment page:
1. Create/modify and print a... (2 Replies)
please help me to execute a simple shell script like
for i in `ls
echo $i
done
. i dont want to create a new sh file to execute it. Can i just type and execute it ? because I always this kind of simple for loops .
Please help .
Thanks (7 Replies)
i am new to shell scripting!! i am making this program in bourne shell, that asks the user to input "Hello (their name)" or "question (their name)", any other input, "ERROR" will be outputted.
if they input "Hello (name)", i want to out saying Hello (name) but if they input "question (name)", i... (4 Replies)
Hi, I'm new to UNIX shell programming... can anyone help in doing the following :
1) create a text file named "Model File" having following columns :
Name Number Physics Chemistry
2) prompt user to n rows enter the name, number, physics ,chemistry
3) display the entire columns and rows... (1 Reply)
Im trying to create a script to archive specified directories into a specified tarball backup file. This is what i want the input to look like
ex. save -i '/bin/b*' -i '/bin/ls' -o backup
this is what i have
#!/bin/bash
#save - backup file script
unset myInput
unset myOutput
while... (3 Replies)
