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I'd be likely to try running 'format' in expert mode:

# format -e and be VERY CAREFUL to select the correct disk, and then nuke the data on the drive (perhaps by reformatting and in the extreme...

This is for solaris 10 - but I think the directories are the same most places.
And can be changed in the .cf files.
Administering the Queue Directories - Managing sendmail Services in Oracle...

Assuming sendmail daemon is active:

the sendmail daemon can be set up with queueing - meaning send out mail every x minutes.

There are .cf files in the mail directory tree in /etc. (you did...

Welcome to the forum.

With a delay not attributable to an evident cause, I always suspect a DNS timeout, although more than 3 mins seems very long, and I don't see unresolved addresses in the log.

I would suspect some issues in /etc/hosts or /etc/resolv.conf files.
/etc/resolv.conf less likely to be wrong due to being managed by smf in your release.

Check hosts file for syntax errors, post...

With the smarthost sendmail does an MX lookup first, like
nslookup -q=mx outlook.fqdn.uk
If there is no MX it falls back to gethostbyname lookup, like
getent hosts outlook.fqdn.uk
The second goes...

I guess the smarthost in /etc/mail/sendmail.cf (and/or submit.cf) is mailhost.fqdn.uk.
Check its DNS resolution with
nslookup -q=mx mailhost.fqdn.uk
Does it list many hosts? Are some of them not...

If you're running with 'out of the box' default configuration then in /etc/mail/sendmail.cf the "smart" relay host line probably says:

DSfoo.bar

Try changing that to

DS

That...