Questions to ask your ISP when troubleshooting an Internet modem or router issue
If you're troubleshooting a broadband Internet connection issue related to your modem or router, you should ask your ISP certain questions (or check their support website). If you use a modem/router that your ISP did not provide, you should ask the manufacturer of the device instead (or check their support website). Note: This article applies to third-party broadband modems and routers. If you use an AirPort product, check out the resources available on this page instead.
I was wondering if anyone had any knowledge about how these routers work.. I bought a Netgear C3700 modem router on eBay about a month ago and couldn't get it to broadcast internet, neither wired nor wireless. When I plug it in and turn it on, all lights come on, but the internet light keeps... (2 Replies)
Hi everyone,
I am experiencing discontinuity of Internet service, this started 1 month ago. Everything worked very well for 1 year of intensive use, but now, I have problems reaching my gateway.
The gateway is not my router but a node belonging to my ISP and I share the same public IP with... (3 Replies)
I configured my linux server with Static IP address out of the range of the DHCP linksys router, but cannot get on the internet.
When I switch back to "Automatically obtain IP address" ..then I can get on the internet.
Can comeone help with this. (2 Replies)
how does a router directs the internet traffic to a specific host in the private network?
Example:
My PC has ip 192.168.134.100
Router has ip 192.168.134.200
My company's ip 202.52.150.33
When i try to access internet, say google, it traverses from... (1 Reply)
Hi there,
i have a Problem..
i have a Visualize J5600 and HP-UX installed on it..
So i want to go Online with the machine and surf in the Internet..
But i dont know what i do wrong... :(
I installed HP-UX and run SAM
I am from Germany and my provider is T-Online.. my Router has the... (3 Replies)
Hello all,
Let me preface this note by expressing my thanks to anyone that can help.
I have cable modem access to the internet and a D-Link router (which is also running DHCP) for multiple machine access. I have 3 windows machines running XP Pro and '98 working OK and able to access... (3 Replies)
I just moved away from a T3 line back to a dial up I just wanted to know would a P200 with 64meg and a 4 gig hard drive be ok for a linux server for an additional 3 pcs all running win98. I will be dialing into an isp using a 56k v90 modem.
Any support or help will be great. (3 Replies)
WVDIAL.CONF(5) File Formats Manual WVDIAL.CONF(5)NAME
wvdial.conf - wvdial configuration file
DESCRIPTION
When wvdial starts, it first loads its configuration from /etc/wvdial.conf, which contains basic information about the modem port, speed,
and init string, along with information about your Internet Service Provider (ISP), such as the phone number, your username, and your pass-
word.
The configuration file /etc/wvdial.conf is in Windows "ini" file format, with sections named in square brackets and a number of variable =
value pairs within each section.
Here is a sample configuration file:
[Dialer Defaults]
Modem = /dev/ttyS2
Baud = 57600
Init = ATZ
Init2 = AT S11=50
Phone = 555-4242
Username = apenwarr
Password = my-password
[Dialer phone2]
Phone = 555-4243
[Dialer shh]
Init3 = ATM0
[Dialer pulse]
Dial Command = ATDP
The sample configuration file above contains all of the options necessary to run the two sample command lines given above. Here is a com-
plete list of settings that wvdial understands:
Modem The location of the device that wvdial should use as your modem. The default is /dev/modem.
Baud The speed at which wvdial will communicate with your modem. The default is 57600 baud.
Init1 ... Init9
wvdial can use up to nine initialization strings to set up your modem. Before dialing, these strings are sent to the modem in
numerical order. These are particularly useful when specifying multiple sections. See above for an example that uses Init3 to turn
the modem's speaker off. The default is "ATZ" for Init1.
Phone The phone number you want wvdial to dial. You can add up to 9 other phone numbers that wvdial will dial in order, by adding:
Phone1
Phone2
Phone3
Phone4
Phone5
Phone6
Phone7
Phone8
Phone9
Dial Prefix
wvdial will insert this string after the dial command and before the phone number. For example, to disable call waiting (in North
America, anyway) set this to "*70,".
Dial Command
wvdial will use this string to tell the modem to dial. The default is "ATDT".
Username
You must set this to the username you use at your ISP.
Login Prompt
If your ISP has an unusual login procedure that wvdial is unable to figure out, you can use this option to specify a login prompt.
When this prompt is received from your ISP, wvdial will send the Login string.
Password
You must set this to the password you use at your ISP.
Ask Password
By setting this option wvdial will prompt for your password on every dialin. Thus you don't have to save your password in
/etc/wvdial.conf. (Option added by SuSE.)
Password Prompt
If your ISP has an unusual login procedure that wvdial is unable to figure out, you can use this option to specify a password
prompt. When this prompt is received from you ISP, wvdial will send the Password string.
PPPD Path
If your system has pppd somewhere other than /usr/sbin/pppd, you will need to set this option.
Auto DNS
Try to get the Domain Nameserver (DNS) from the provider. This option is "on" by default. (Option added by SuSE.)
Check DNS
Check the Domain Nameserver (DNS) after the connection has been set up. This option is "on" by default. (Option added by SuSE.)
DNS Test1
First DNS lookup for DNS check. (Option added by SuSE.)
DNS Test2
Second DNS lookup for DNS check. (Option added by SuSE.)
Check Def Route
Check the default route after the connection has been set up. This option is "on" by default. (Option added by SuSE.)
Force Address
This option only applies if you have a static IP address at your ISP, and even then you probably don't need it. Some ISP's don't
send the IP address as part of the PPP negotiation. This option forces pppd to use the address you give it.
Remote Name
If your ISP uses PAP or CHAP authentication, you might need to change this to your ISP's authentication name. In most cases, how-
ever, it's safe to use the default value, "*".
Carrier Check
wvdial checks your modem during the connection process to ensure that it is actually online. If you have a weird modem that insists
its carrier line is always down, you can disable the carrier check by setting this option to "no".
Stupid Mode
When wvdial is in Stupid Mode, it does not attempt to interpret any prompts from the terminal server. It starts pppd immediately
after the modem connects. Apparently there are ISP's that actually give you a login prompt, but work only if you start PPP, rather
than logging in. Go figure. Stupid Mode is (naturally) disabled by default.
New PPPD
You need this option if you have pppd version 2.3.0 or newer, to make wvdial create the file /etc/ppp/peers/wvdial. This option is
enabled by default, thus if you have older pppd you need to set it to `no' (or upgrade pppd).
Default Reply
When wvdial detects a prompt, and it hasn't seen any clues that indicate what it should send as a response to the prompt, it
defaults to sending "ppp". Sometimes this is inadequate. Use this option to override wvdial's default prompt response.
Auto Reconnect
If enabled, wvdial will attempt to automatically reestablish a connection if you are randomly disconnected by the other side. This
option is "on" by default.
Idle Seconds
Set the hangup timeout in seconds. If there is inactivity for the given time the connection is shut down. A hangup timeout of 0
disables this feature.
Abort on Busy
If enabled, wvdial will not retry the connection if the modem says that the line is busy. This option is "off" by default.
Abort on No Dialtone
If enabled, wvdial will not retry the connection if the modem says that there is no dialtone. This option is "on" by default.
Dial Attempts
If value is set, wvdial will quit after that many tries .If set to 0, wvdial will happily keep dialling forever.
Dial Timeout
The maximum time in seconds that wvdial will wait for a connection to be made. Default value is 60 seconds.
The wvdialconf(1) program can be used to detect your modem and fill in the Modem, Baud, and Init/Init2 options automatically.
AUTHORS
Dave Coombs and Avery Pennarun for Net Integration Technologies Inc. Great contributions have been made by many people, including SuSE and
RedHat. Thanks guys!
SEE ALSO wvdial(1), wvdialconf(1), pppd(8).
WvDial December 2005 WVDIAL.CONF(5)
