iTunes: "Backup could not be saved on the computer" error message

 
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Operating Systems OS X (Apple) OS X Support RSS iTunes: "Backup could not be saved on the computer" error message
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Old 10-26-2009
iTunes: "Backup could not be saved on the computer" error message

When attempting to create an iPhone/iPod touch backup, iTunes may report the error message "iTunes could not back up iPhone because the backup could not be saved on the computer."

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MKTUNES(1)							   User Commands							MKTUNES(1)

NAME
mktunes - convert GNUtunesDB's XML into iTunesDB format SYNOPSIS
mktunes [OPTION]... DESCRIPTION
Convert GNUtunesDB.xml into iTunesDB format --help display this help and exit --version output version information and exit -m, --mount=DIRECTORY iPod mountpoint. Default is $IPOD_MOUNTPOINT -n, --ipod-name=NAME iPod Name (For unlabeled iPods). iTunes displays this name, not the label. -v, --volume=VALUE Adjust volume +-VALUE% (example: --volume +5) -e, --energy Save energy (= Disable scrolling title) -g, --fwguid=HEXVAL Enforce iPod serial/firewire-guid. Late 2007 iPod models (3gen Nano, Classic, Touch) refuse to work unless the iTunesDB has been signed with a sha1 hash. This hash helps to detect corrupted databases, prevents sharing an iTunesDB between multiple iPods and locks out non-apple software. GNUpod is able to create the required hash value if it knows the iPods serial number, this is a 16 chars long hex value such as: '000ba3100310abcf' and should be autodetected on GNU/Linux (via /proc/bus/usb/devices) and Solaris (via prtconf -v). Use this switch to set the serial if the autodetection somehow fails to find the correct serial number of your iPod. You can also specify the value in your configuration file (gnupodrc) as 'mktunes.fwguid = 000ba3100310abcf'. AUTHOR
Written by Adrian Ulrich REPORTING BUGS
Report bugs to <bug-gnupod@nongnu.org> COPYRIGHT
Copyright (C) Adrian Ulrich This is free software; see the source for copying conditions. There is NO warranty; not even for MERCHANTABILITY or FITNESS FOR A PARTICU- LAR PURPOSE. SEE ALSO
The full documentation for gnupod is maintained as a Texinfo manual. If the info program and GNUpod are properly installed at your site, the command info gnupod should give you access to the complete manual. mktunes 1.00 June 2005 MKTUNES(1)