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SEND-PR(1)									       SEND-PR(1)

       krb5-send-pr - send problem report (PR) to a central support site

       krb5-send-pr [ site ] [ -f problem-report ] [ -t mail-address ]
	       [ -P ] [ -L ] [ -s severity ] [ -c address ]
	       [ --request-id ] [ -V ]

       krb5-send-pr is a tool used to submit problem reports (PRs) to a central support site.  In
       most cases the correct site will be the default.  This argument indicates the support site
       which  is  responsible  for  the category of problem involved.  Some sites may use a local
       address as a default.  site values are defined by using the aliases(5).

       krb5-send-pr invokes an editor on a problem report template (after trying to fill in  some
       fields  with reasonable default values).  When you exit the editor, krb5-send-pr sends the
       completed form to the Problem Report Management System (GNATS) at a central support  site.
       At  the	support site, the PR is assigned a unique number and is stored in the GNATS data-
       base according to its category and submitter-id.   GNATS  automatically	replies  with  an
       acknowledgement, citing the category and the PR number.

       To  ensure that a PR is handled promptly, it should contain your (unique) submitter-id and
       one of the available categories to identify the problem area.  (Use `krb5-send-pr  -L'  to
       see a list of categories.)

       The krb5-send-pr template at your site should already be customized with your submitter-id
       (running `install-sid submitter-id' to accomplish this is part of the installation  proce-
       dures for krb5-send-pr).  If this hasn't been done, see your system administrator for your
       submitter-id,  or  request  one	from  your  support  site   by	 invoking   `krb5-send-pr
       --request-id'.	If your site does not distinguish between different user sites, or if you
       are not affiliated with the support site, use `net' for this field.

       The more precise your problem description and the  more	complete  your	information,  the
       faster your support team can solve your problems.

       -f problem-report
	      specify  a  file (problem-report) which already contains a complete problem report.
	      krb5-send-pr sends the contents of the file without invoking the	editor.   If  the
	      value for problem-report is `-', then krb5-send-pr reads from standard input.

       -s severity
	      Give the problem report the severity severity.

       -t mail-address
	      Change  mail  address  at  the support site for problem reports.	The default mail-
	      address is the address used for the default site.  Use  the  site  argument  rather
	      than this option in nearly all cases.

       -c address
	      Put address in the Cc: header of the message.

       -P     print  the  form	specified by the environment variable PR_FORM on standard output.
	      If PR_FORM is not set, print the standard blank PR template.  No mail is sent.

       -L     print the list of available categories.  No mail is sent.

	      sends mail to the default support site, or site if specified, with  a  request  for
	      your  submitter-id.   If	you  are  not affiliated with site, use a submitter-id of

       -V     Display the krb5-send-pr version number.

       Note: use krb5-send-pr to submit problem reports rather than mailing them directly.  Using
       both  the template and krb5-send-pr itself will help ensure all necessary information will
       reach the support site.

       The environment variable EDITOR specifies the editor to invoke on the template.
       default: vi

       If the environment variable PR_FORM is set, then its value is used as the file name of the
       template  for  your problem-report editing session.  You can use this to start with a par-
       tially completed form (for example, a form with the  identification  fields  already  com-

       Problem	reports have to be in a particular form so that a program can easily manage them.
       Please remember the following guidelines:

       o  describe only one problem with each problem report.

       o  For follow-up mail, use the same subject line as the one in  the  automatic  acknowled-
	  gent.  It  consists of category, PR number and the original synopsis line.  This allows
	  the support site to relate several mail messages to a particular PR and to record  them

       o  Please try to be as accurate as possible in the subject and/or synopsis line.

       o  The  subject	and  the  synopsis  line are not confidential.	This is because open-bugs
	  lists are compiled from them.  Avoid confidential information there.

       See the GNU Info file krb5-send-pr.info or the document Reporting Problems With krb5-send-
       pr for detailed information on reporting problems

       Submit  small code samples with the PR.	Contact the support site for instructions on sub-
       mitting larger test cases and problematic source code.

       /tmp/p$$     copy of PR used in editing session
       /tmp/pf$$    copy of empty PR form, for testing purposes
       /tmp/pbad$$  file for rejected PRs

       An Emacs user interface for krb5-send-pr with completion of field values is  part  of  the
       krb5-send-pr distribution (invoked with M-x krb5-send-pr).  See the file krb5-send-pr.info
       or the ASCII file INSTALL in the top level directory of the distribution for configuration
       and  installation  information.	The Emacs LISP template file is krb5-send-pr-el.in and is
       installed as krb5-send-pr.el.

       See krb5-send-pr.info or INSTALL for installation instructions.

       Reporting Problems Using krb5-send-pr (also installed as  the  GNU  Info  file  krb5-send-

       gnats(l), query-pr(1), edit-pr(1), gnats(8), queue-pr(8), at-pr(8), mkcat(8), mkdist(8).

       Jeffrey Osier, Brendan Kehoe, Jason Merrill, Heinz G. Seidl (Cygnus Support)

       Copyright (c) 1992, 1993 Free Software Foundation, Inc.

       Permission  is  granted to make and distribute verbatim copies of this manual provided the
       copyright notice and this permission notice are preserved on all copies.

       Permission is granted to copy and distribute modified versions of this  manual  under  the
       conditions  for	verbatim copying, provided that the entire resulting derived work is dis-
       tributed under the terms of a permission notice identical to this one.

       Permission is granted to copy and distribute translations of this manual into another lan-
       guage,  under  the  above  conditions  for  modified versions, except that this permission
       notice may be included in translations approved by the Free Software Foundation instead of
       in the original English.

February 1993				       3.99				       SEND-PR(1)
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