04-13-2005
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Join Date: Feb 2005
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OTRS installation problem
hi frnds
I had currently installed OTRS through rpm for Enterprise Linux 3 but its showing the following problems.
cmd : rpm -ivh otrs-1.2.4-1.1.el3.dag.noarch.rpm
warning: otrs-1.2.4-1.1.el3.dag.noarch.rpm: V3 DSA signature: NOKEY, key ID 6b8d79e6
error: Failed dependencies:
mysql is needed by otrs-1.2.4-1.1.el3.dag
mysql-server is needed by otrs-1.2.4-1.1.el3.dag
perl(CGI) is needed by otrs-1.2.4-1.1.el3.dag
perl(CGI::Carp) is needed by otrs-1.2.4-1.1.el3.dag
perl(Compress::Zlib) is needed by otrs-1.2.4-1.1.el3.dag
perl(DBI) is needed by otrs-1.2.4-1.1.el3.dag
perl(Date::Pcalc) is needed by otrs-1.2.4-1.1.el3.dag
perl(Email::Valid) is needed by otrs-1.2.4-1.1.el3.dag
perl(GD) is needed by otrs-1.2.4-1.1.el3.dag
perl(GD::Graph) is needed by otrs-1.2.4-1.1.el3.dag
perl(GD::Graph::lines) is needed by otrs-1.2.4-1.1.el3.dag
perl(MIME::Entity) is needed by otrs-1.2.4-1.1.el3.dag
perl(MIME::Parser) is needed by otrs-1.2.4-1.1.el3.dag
perl(MIME::Words) is needed by otrs-1.2.4-1.1.el3.dag
perl(Mail::Address) is needed by otrs-1.2.4-1.1.el3.dag
perl(Mail::Internet) is needed by otrs-1.2.4-1.1.el3.dag
perl(Net::LDAP) is needed by otrs-1.2.4-1.1.el3.dag
perl-DBD-MySQL is needed by otrs-1.2.4-1.1.el3.dag
perl-DBI is needed by otrs-1.2.4-1.1.el3.dag
Suggested resolutions:
mysql-3.23.58-1.i386.rpm
mysql-server-3.23.58-1.i386.rpm
perl-CGI-2.81-88.4.i386.rpm
perl-DBD-MySQL-2.1021-3.i386.rpm
perl-DBI-1.32-5.i386.rpm
but when i tried rpm -q its showing that perl and mysql are installed .Pls help me for the problem.
Mit