SNMP Problem - SNMP not getting to the agent.


 
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Old 11-08-2012
SNMP Problem - SNMP not getting to the agent.

I am having a problem with an SNMP event, and I am not sure where I should be looking to solve this problem.

Description:

There is an SNMP event in our system that for one reason or another is not getting sent out as an email because it is never getting to our SNMP agent.
I see where the event is raised in the code, and this event is raised just like the other SNMP events that come out as log messages and then get sent out as emails. I looked to make sure the OIDs match in the .act file and MIB file and they do. Everything seems to be in place as far as the .act and MIB file go. I also verified that the user I am trying to send this SNMP email to can get emails. This event is getting logged in our system too and I checked that. We have other SNMPs that get sent to our customer but not us, so I know there is an issue somewhere but do not know where to look. I have asked everyone at my company and no one seems to know why this is not working. This is an SNMP that has been in the code for a long time but never seemed to get sent out as an email.

Does anyone have any advice on where to look or what might be causing this? If more detail is needed, I'd be happy to supply as much as I know/can.

Thanks in advance
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Info::Layer2::Airespace(3pm)				User Contributed Perl Documentation			      Info::Layer2::Airespace(3pm)

NAME
SNMP::Info::Layer2::Airespace - SNMP Interface to Cisco (Airespace) Wireless Controllers AUTHOR
Eric Miller SYNOPSIS
#Let SNMP::Info determine the correct subclass for you. my $airespace = new SNMP::Info( AutoSpecify => 1, Debug => 1, DestHost => 'myswitch', Community => 'public', Version => 2 ) or die "Can't connect to DestHost. "; my $class = $airespace->class(); print " Using device sub class : $class "; DESCRIPTION
Provides abstraction to the configuration information obtainable from Cisco (Airespace) Wireless Controllers through SNMP. For speed or debugging purposes you can call the subclass directly, but not after determining a more specific class using the method above. my $airespace = new SNMP::Info::Layer2::Airespace(...); Inherited Classes SNMP::Info::Airespace SNMP::Info::CDP SNMP::Info::Bridge Required MIBs Inherited Classes' MIBs See "Required MIBs" in SNMP::Info::Airespace for its own MIB requirements. See "Required MIBs" in SNMP::Info::CDP for its own MIB requirements. See "Required MIBs" in SNMP::Info::Bridge for its own MIB requirements. GLOBALS
These are methods that return scalar value from SNMP $airespace->vendor() Returns 'cisco' $airespace->os() Returns 'cisco' $airespace->model() ("agentInventoryMachineModel") Global Methods imported from SNMP::Info::Airespace See documentation in "GLOBALS" in SNMP::Info::Airespace for details. Global Methods imported from SNMP::Info::CDP See documentation in "GLOBALS" in SNMP::Info::CDP for details. Globals imported from SNMP::Info::Bridge See documentation in "GLOBALS" in SNMP::Info::Bridge for details. TABLE METHODS
These are methods that return tables of information in the form of a reference to a hash. cd11_mac() Overrides Table Methods imported from SNMP::Info::Airespace See documentation in "TABLE METHODS" in SNMP::Info::Airespace for details. Table Methods imported from SNMP::Info::CDP See documentation in "TABLE METHODS" in SNMP::Info::CDP for details. Table Methods imported from SNMP::Info::Bridge See documentation in "TABLE METHODS" in SNMP::Info::Bridge for details. MUNGES
munge_64bits() munge_cd11_rateset() munge_cd11_txrate() perl v5.12.4 2011-09-28 Info::Layer2::Airespace(3pm)