HP-UX

We are having a problem where no one can log into an HP 11.11 server. The login prompt comes up right away, and we enter a user id and pass. After that the screen does not return anything. This is even happening on the console.

Those who are already logged onto the system have no problem executing commands and CPU and MEM usage are low.

The same happens when we try to ftp into the machine -- username and pass entered and then nothing is returned.

Permissions on /bin/login are:

-r-sr-xr-x 1 root bin 53248 Sep 13 2002 login*

Have someone attempt to login on the console and get stuck. Then from a functioning session run ps -ftconsole to see what's happening. My guess would be quota is stuck trying to check a non-responsive nfs server or something.

We are not running any NFS mounts on this server. The output as requested is.

(real username replaced with username )

How would i tell if quota is the culprit?

With no nfs mounts, it's not going to be quota. login doesn't have that much to do and it does a lot of error checking so it's odd to get stuck like that. Does dmesg give you any clues? You may need to reboot the box to get of this. I would run dmesg first. You could have a bad physical disk.

Unfortunately, I don't have root on this machine so I can't get any useful output from dmesg.

As I write this, I'm beng told that the same problem is occurring on a different HP-UX server in a different physical location (different city). I'll post more when I find out.

I don't have a good answer as to why we were experiencing this problem.

I do know that is related to a NetBackup process on the server and a reboot of the server cleared it up. Nothing more technical than that, unfortunately because I am hearing it second hand.