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su: Unknown id: root

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Operating Systems HP-UX su: Unknown id: root
# 1  
Old 02-26-2010
su: Unknown id: root
Hi, I am facing an issue with HP-UX box.

Code:
-bash-4.0$ uname -a
HP-UX ctsintco B.11.31 U ia64 2795347624 unlimited-user license

When ever iam doing a su - root, it is showing the below error
Code:
-bash-4.0$ su - root
Password: 
su: Unknown id: root

Can you pls. let me know how to over come this problem ASAP. It is very urgent.

Thanks
Sri

Code:
-bash-4.0$ cat /etc/passwd
root:OT87/oHPMCP7g:0:3::/:/sbin/sh
daemon:*:1:5::/:/sbin/sh
bin:*:2:2::/usr/bin:/sbin/sh
sys:*:3:3::/:
adm:*:4:4::/var/adm:/sbin/sh
uucp:*:5:3::/var/spool/uucppublic:/usr/lbin/uucp/uucico
lp:*:9:7::/var/spool/lp:/sbin/sh
nuucp:*:11:11::/var/spool/uucppublic:/usr/lbin/uucp/uucico
hpdb:*:27:1:ALLBASE:/:/sbin/sh
nobody:*:-2:-2::/:
www:*:30:1::/:
smbnull:*:101:101:DO NOT USE OR DELETE - needed by Samba:/var/opt/samba/nologin:/bin/false
cimsrvr:*:102:102:WBEM Services:/var/opt/wbem:/sbin/sh
hpsmdb:*:103:20::/home/hpsmdb:/sbin/sh
sshd:*:104:103:sshd privsep:/var/empty:/bin/false
tftp:*:105:104:Trivial FTP user:/home/tftp:/usr/bin/false
sfmdb:*:106:20::/home/sfmdb:/sbin/sh
iwww:*:107:1::/home/iwww:/sbin/sh
owww:*:108:1::/home/owww:/sbin/sh
hpsmh:*:109:105:System Management Homepage:/var/opt/hpsmh:/sbin/sh
ntot2:/z6v4ggF15ct.:110:20::/home/ntot2:/sbin/sh
ne3suser:x:1002:1001::/home/ne3suser:/usr/bin/bash
cmd:x:1004:1001::/home/cmd:/usr/bin/bash
test:x:111:0::/home/test:/sbin/sh
-bash-4.0$

Last edited by Scott; 02-26-2010 at 07:41 AM.. Reason: Please use code tags
# 2  
Old 02-26-2010
What if you enter just
Code:
su -

# 3  
Old 02-26-2010
Have you just converted the system to "trusted" using SAM ?


Can you log in as "root" on the real System Console or Web Console ?


What is in /etc/nsswitch.conf ?
Last edited by methyl; 02-26-2010 at 10:45 AM..
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