Emergency UNIX and Linux Support

This is a weird problem I've been butting my head against for days now...

I have two OpenVPN servers set up with identical configurations except for the keys. One of them is hosted in a datacenter with a large backbone, the other is hosted on my home server's limited residential internet. One of them delivers consistent topped-out performance(100 kilobytes per second) even while under network load, the other delivers at best 30 kilobytes per second when load-free. Care to guess which one is which?

You'd guess I'd get better performance on the VPS, right? Wrong! My anemic home server gets better performance and throughput than my hosting provider. This is made doubly odd by the fact that throughput to my hosting provider seems fine in any other way I've thought to test. CPU load, I/O load, network load, all of those look minimal.

They're running nearly identical systems, with the same OS(Gentoo Linux) and very similar versions of OpenVPN -- indeed, their specific support for Gentoo and OpenVPN both are reasons this provider was picked. No firewalls or bandwidth throttling is involved yet. The latency to both hosts is nearly identical(i.e. terrible But my client's behind a sat connection, so it's to be expected ) I'm nearly out of ideas. Is it time to fire my hosting provider? Any suggestions for alternatives?

Your OpenVPN software is remotely hosted on dedicated, shared hosting, virtual hosting ???

Edit:

If virtual (you said VPS), what is the platform and provider?

Virtual hosting, yes. The platform is OpenVZ. I can install most any OS I want inside the virtual environment, I've tried several now with no better performance. My provider is vpsville.ca. They supposedly host lots of VPN connections, some with performance up to 60 megabit, but I doubt any of those are dealing with latency like mine.

VPS performance can be really bad, as you know. It can also be quite good.

I posted this earlier today. It has some good performance graphs, in general, comparing a number of VPS providers.

https://www.unix.com/web-programming-...-new-post.html

Maybe you can run some of the same benchmarks as the author above and compare?

It was the provider. Linode had none of vpsville's problems.

That is great to here.

I just signed up with Linode to set up another OpenX server but had a really bad initial sign-up experience that I mini-reviewed here.

I'm encouraged that you had a positive experience and was able to sign up quickly and get your VPN working better.

My experience was definitely nothing like that. Their system was so smooth I didn't even need emailed login information; they needed some passwords and my credit card info and bam, I was already logged in and setting up my system.

Their gentoo environment is also far better than vpsville's. vpsville had an incomplete version that required troubleshooting in order to install packages at all. linode at least included the portage tree, which made everything else easy. vpsville also had special hoops to jump through to install a tun device, and even then I needed to bother their support to get it working right. linode's VPS came with one that worked already.