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12-02-2008
Registered User
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Cue “Process Intelligence”?
vincent
12-01-2008 04:03 PM
Neil Raden blogged on Intelligent Enterprise about Process Intelligence, commenting that that “Operational BI, Pervasive BI, Operational Intelligence, Process Intelligence, BAM, Complex Event Processing, Decision Management and Decision Services” all overlap. This is almost certainly true, but some of these like CEP are technologies, and some like Process Intelligence are more applications of such technologies.
We might draw these together by saying Process Intelligence (insight and advanced behavior on the execution of business processes that are typically under the control of a BPMS)…
The above is an increasingly common use-case in fact, and not just restricted to individual BPMS implementations. Indeed, businesses can benefit from having a process monitor that is independent of their BPM tooling layer to give them an “independent view”of -all- types of processes and services, regardless of supplier and technology. Quite often such applications include not just event monitoring and pattern detection, but also the manual processes for interventions when required (which can be implemented as BPM). Event sources can be across the fulfillment or production process / value chain, and across department boundaries to give the organization the “big picture”.
Does this mean that “Process Intelligence” -equals- CEP? Of course not. But tools or applications to do this task are likely to embed or include some technology doing “complex event processing”, even if under a different name. And customers are certainly deploying these sorts of applications with TIBCO BusinessEvents.
Notes:
I see there is a conference / workshop on this subject (well of course there would be) - see here for the 2008 details.
Other papers include this one and this one - both dating from 2003.
Source...
12-01-2008 04:03 PM
Neil Raden blogged on Intelligent Enterprise about Process Intelligence, commenting that that “Operational BI, Pervasive BI, Operational Intelligence, Process Intelligence, BAM, Complex Event Processing, Decision Management and Decision Services” all overlap. This is almost certainly true, but some of these like CEP are technologies, and some like Process Intelligence are more applications of such technologies.
We might draw these together by saying Process Intelligence (insight and advanced behavior on the execution of business processes that are typically under the control of a BPMS)…
- supports Operational Intelligence (insight and advanced behavior on business operations, part of what we at TIBCO call Business Optimization)
- uses
- operational (real-time / event-based) BI (reporting and dashboards),
- BAM (monitoring business and process activities) and (other) CEP techniques on process events,
- may use
- event / decision / change process management for business control of the processes,
- statistical trending and analytics on histories of process events, for process refinement.
Does this mean that “Process Intelligence” -equals- CEP? Of course not. But tools or applications to do this task are likely to embed or include some technology doing “complex event processing”, even if under a different name. And customers are certainly deploying these sorts of applications with TIBCO BusinessEvents.
Notes:
I see there is a conference / workshop on this subject (well of course there would be) - see here for the 2008 details.
Other papers include this one and this one - both dating from 2003.
Source...