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Basic AIX Print Queue Questions

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Operating Systems AIX Basic AIX Print Queue Questions
# 1  
Old 06-28-2006
What causes a print queue to go down?
Morning, All

I've been doing some work on AIX print queues, troubleshooting some underlying issues we've been having. In the process of this I've uncovered some potential gaps in our knowledge. Our typical setup is remote impact printers (In this case OKIML5520s, with NICs) and local queues and devices set up like this (scripted setup so they're all essentially the same);

0020pa01:
device = @0020pa01
up = TRUE
host = 0020pa01
s_statfilter = /usr/lib/lpd/bsdshort
l_statfilter = /usr/lib/lpd/bsdlong
rq = lp
@0020pa01:
backend = /usr/lib/lpd/rembak -T7200

Our belief was that by passing the option '-T7200' to rembak this would mean the queue would stay UP for 5 days in the event of problems with the remote device. Reading the man page for rembak it seems this assumption may have been a little wide of the mark.... Further tests have proved this to be incorrect.

So, my question is, in this instance, what is causing the print queues to go down? Obviously this causes us lots of problems, generating help-desk calls etc.

Many thanks,

Alex
Last edited by alexop; 06-28-2006 at 12:30 PM..
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LEARN ABOUT DEBIAN

rt::client::rest::queue

RT::Client::REST::Queue(3pm)				User Contributed Perl Documentation			      RT::Client::REST::Queue(3pm)

NAME

       RT::Client::REST::Queue -- queue object representation.

SYNOPSIS

	 my $rt = RT::Client::REST->new(server => $ENV{RTSERVER});

	 my $queue = RT::Client::REST::Queue->new(
	   rt  => $rt,
	   id  => 'General',
	 )->retrieve;

DESCRIPTION

       RT::Client::REST::Queue is based on RT::Client::REST::Object.  The representation allows one to retrieve, edit, comment on, and create
       queue in RT.

       Note: RT currently does not allow REST client to search queues.

ATTRIBUTES

       id
	 For retrieval, you can specify either the numeric ID of the queue or its name (case-sensitive).  After the retrieval, however, this
	 attribute will be set to the numeric id.

       name
	 This is the name of the queue.

       description
	 Queue description.

       correspond_address
	 Correspond address.

       comment_address
	 Comment address.

       initial_priority
	 Initial priority.

       final_priority
	 Final priority.

       default_due_in
	 Default due in.

DB METHODS

       For full explanation of these, please see "DB METHODS" in RT::Client::REST::Object documentation.

       retrieve
	 Retrieve queue from database.

       store
	 Create or update the queue.

       search
	 Currently RT does not allow REST clients to search queues.

QUEUE-SPECIFIC METHODS
       tickets
	 Get tickets that are in this queue (note: this may be a lot of tickets).  Note: tickets with status "deleted" will not be shown.  Object
	 of type RT::Client::REST::SearchResult is returned which then can be used to get to objects of type RT::Client::REST::Ticket.

INTERNAL METHODS

       rt_type
	 Returns 'queue'.

SEE ALSO

       RT::Client::REST, RT::Client::REST::Object, RT::Client::REST::SearchResult, RT::Client::REST::Ticket.

AUTHOR

       Dmitri Tikhonov <dtikhonov@yahoo.com>

LICENSE

       Perl license with the exception of RT::Client::REST, which is GPLed.

perl v5.14.2							    2012-01-20					      RT::Client::REST::Queue(3pm)