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Mozilla firefox browser is not working

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Operating Systems AIX Mozilla firefox browser is not working
# 1  
Old 05-05-2015
Mozilla firefox browser is not working
Hello,

We enabled X11 and xming is riunning. we used to open firefox window using below command on AIX.

/usr/bin/firefox

Xclock is working fine now. But for some reason firefox stopped working on one of our AIX LPAR. Can you please look in to below error.

Code:
[root@aixlpar]/>/usr/bin/firefox
/usr/mozilla/firefox/run-mozilla.sh[13]: 5636304 Illegal instruction(coredump)

Do i need to change anything on server ?

Thank you.

---------- Post updated at 18:42 ---------- Previous update was at 18:29 ----------

Code:
SOFTWARE PROGRAM ABNORMALLY TERMINATED

Probable Causes
SOFTWARE PROGRAM

User Causes
USER GENERATED SIGNAL

        Recommended Actions
        CORRECT THEN RETRY

Failure Causes
SOFTWARE PROGRAM

        Recommended Actions
        RERUN THE APPLICATION PROGRAM
        IF PROBLEM PERSISTS THEN DO THE FOLLOWING
        CONTACT APPROPRIATE SERVICE REPRESENTATIVE

Detail Data
SIGNAL NUMBER
           4
USER'S PROCESS ID:
               5636304
FILE SYSTEM SERIAL NUMBER
           1

INODE NUMBER
                     2
CORE FILE NAME
//core

PROGRAM NAME
firefox-bin
STACK EXECUTION DISABLED
           0
COME FROM ADDRESS REGISTER
??
PROCESSOR ID
  hw_fru_id: 3
  hw_cpu_id: 6

ADDITIONAL INFORMATION
??
reg_frame 20
_GLOBAL__ 7C
mod_init1 94
usl_init_ B4
usl_exec_ 364
ustart FFFFFFD4
__start 5C

Symptom Data
REPORTABLE
1
INTERNAL ERROR
0
SYMPTOM CODE
PCSS/SPI2 FLDS/firefox-b SIG/4 FLDS/reg_frame VALU/20

---------- Post updated at 19:04 ---------- Previous update was at 18:42 ----------

adding some more information.

Code:
[root@aixlpar]/>firefox --version
/usr/mozilla/firefox/run-mozilla.sh[13]: 6357124 Illegal instruction(coredump)

# 2  
Old 05-06-2015
it seems to me, that you've installed non AIX version on AIX ;-)
Last edited by agent.kgb; 05-06-2015 at 03:40 AM..
# 3  
Old 05-06-2015
Thanks for the response. I did installed AIX version of Firefox. (Downloaded from Aix/linux toolkit IBM site)

It used to work fine till yesterday. Don't know for some reason it's showing above error now.
It's not even showing Firefox version. May be corrupted ?

---------- Post updated at 00:32 ---------- Previous update was at 00:22 ----------

I do not see any filesystem corruption errors logged on the system
# 4  
Old 05-06-2015
Could you please post the output of

Code:
lslpp -L Mozilla.base.rte Firefox.base.rte
lppchk -vm3
oslevel -s
file /usr/mozilla/firefox/firefox-bin
ldd /usr/mozilla/firefox/firefox-bin
rpm -qa

Last edited by agent.kgb; 05-06-2015 at 05:55 AM..
This User Gave Thanks to agent.kgb For This Post:
aaron8667
# 5  
Old 05-06-2015
You could try renaming your firefox profile. That'd be ~/.mozilla or ~/.firefox I think. Rename, not delete, in case you want anything back from it later.
# 6  
Old 05-06-2015
Code:
lslpp -L Mozilla.base.rte Firefox.base.rte
  Fileset                      Level  State  Type  Description (Uninstaller)
  ----------------------------------------------------------------------------
  Firefox.base.rte          3.5.13.1    C     F    Firefox Web Browser
lslpp: 0504-132  Fileset Mozilla.base.rte not installed.


 AIX 7.1

Update:

Issue has been resolved now. Issue was caused by some other RPM package dependencies, which were installed recently.
I compared with other LPAR and removed all the RPMs which were installed recently (including dependencies).

Then i had to install supported packages for firefox to run.

Thanks for your help agent.kgb & Corona688
Last edited by aaron8667; 05-06-2015 at 05:58 PM..
This User Gave Thanks to aaron8667 For This Post:
Corona688
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