AIX

What type of access denied problems to they get, for instance:

1) Do they attempt to connect through ssh and then it just times out and then just exists out.
2) Or if they perform a ssh connection, do they get a password prompt and then they cant login even when they type it in correctly?

Your responses are a bit vague and i wish you can clarify.
BTW you didnt really answer my question earlier.

When the user encounters this problem, do you have that same user log in though a different IP address?

Thanks.