AIX

Assuming that there is more than one different printer.
For elimination have you tried printing from the test system to the live printer and from the live system to the test printer? Are there differences in the physical printer's settings for the idle timeout between live and test printers?

Thanks. We are comparing the queue settings now. Might be some sort of "delay" setting.

We have yet to try printing to the customers printer from our office as they do not have someone available at the moment.

Interestingly, I have been told that it has been found that if the filename is shortened (renamed) to x.x it will print without a delay...bizarre!

---------- Post updated at 12:39 PM ---------- Previous update was at 11:31 AM ----------

It does not seem to be the physical printer settings as the two test printer queues we have set up here behave differently. On the BSD queue there is no delay before the FF. On the other queue (set up us AIX) there is a delay...

Can anyone advise me regarding any of the following to do with this issue. It is becoming very high priority and I'm stuck...
* Shorter pages wait before the final form feed. Longer ones usually do not. Why would this be?
* Is there a Printronix start/end page control sequence I should've been issuing? I don't see any notes about this.
* On our test system, issuing an lp command (from Unix prompt) after having done a cd to the directory seems to make it print without a pause. Introducing the folder name before the filename causes the printer to wait. Are there any known bugs/limitations with printing (and service packs to fix the issue)?
* anything else?

Regards,
Andrew

Andrew,
Did you ever resolve this?

Jack

No, I didn't. After even more testing I found that the customer's Production system did not have this issue - only their Test environment does. No one has any idea what the difference is! The customer is happy that there is no delay in their Production environment and so has accepted the software. I'd love to know what causes it.

Thanks for your interest.

Regards,
Andrew